Director of Business Development (Austin, US)

LumApps•Austin, TX

4d•Onsite

About The Position

LumApps is a leading Employee Experience Platform, now enhanced with AI to become an Employee Hub that aids companies in their digital transformation of communication, collaboration, and engagement. The platform is recognized by Gartner and Forrester, and is trusted by over 700 leading companies globally to improve productivity, transform employees into ambassadors, enhance connectivity, reduce turnover, accelerate onboarding, and improve customer experiences. With a team of over 600 employees across 11 offices worldwide, LumApps is undergoing an ambitious growth phase supported by its shareholder Bridgepoint, aiming to solidify its market leadership. The company values boldness, integrity, teamwork, and continuous evolution.

Requirements

7+ years of experience in B2B SaaS sales or business development, with 3+ years leading BDR/SDR teams.
Proven track record of building, scaling, and optimizing high-performing BDR organizations in a high-growth environment.
Demonstrated success generating net-new enterprise and middle-market pipeline through strategic outbound prospecting.
Strong analytical and operational mindset, with experience using KPIs, pipeline metrics, and performance data to drive decision-making and continuous improvement.
Deep familiarity with modern sales technology and GTM systems, including CRM, sales engagement, conversation intelligence, and account intelligence platforms.
Exceptional coaching, talent development, and people leadership skills, with a track record of building accountable, high-performing teams.
Strong cross-functional collaboration skills, with experience partnering closely with Sales, Marketing, RevOps, and Enablement to drive pipeline and revenue outcomes.

Responsibilities

Establish and institutionalize high-productivity daily routines and rigorous sales cadences across the BDR team to ensure consistent activity and output.
Drive full adoption and mastery of the sales tech stack (CRM, engagement tools, and intelligence platforms), ensuring data integrity and maximized ROI from our tools.
Develop and execute outbound strategies specifically tailored to generate a high-quality, viable pipeline for Enterprise and Middle Market accounts.
Collaborate with Sales Leadership to align BDR prospecting efforts with regional revenue goals and territory plans.
Partner with Marketing to execute Field Marketing strategies that convert to meaningful leads.
Optimize lead routing and qualification frameworks to improve conversion rates and hand-off efficiency to Account Executives.
Establish and analyze productivity metrics and pipeline health to provide actionable insights to executive leadership.
Foster a high-performance culture focused on accountability, continuous improvement, and customer engagement.
Hire, onboard, and coach BDRs to consistently achieve and exceed monthly pipeline and meeting targets.
Conduct regular 1:1s, call coaching sessions, and performance reviews.
Assist with onboarding new team members and organize training sessions on tools and processes.
Nurture team motivation and well-being.
Oversee daily BDR operations, ensuring effective lead follow-up and qualification.
Monitor BDR productivity metrics (e.g., activity levels, conversion rates, meeting quality) to improve outcomes.
Partner with Sales Leadership and RevOps to build clear dashboards, reports, and KPIs.
Orchestrate quarterly QBRs.
Define and manage to specific SLA (Service Level Agreement) targets between BDRs and Sales to ensure seamless hand-off efficiency and pipeline quality.