Director of Business Development

Wolf Consulting, LLC•Monroeville, PA

39d•Hybrid

About The Position

Wolf Consulting is a leading provider of computer support and cloud services for small and mid-size businesses in the Pittsburgh area, with over 35 years of experience. They focus on alleviating technology concerns for their clients to enable business growth. The company has received recognition as a Top Managed Services Provider and a Best Places to Work in Western Pennsylvania awardee for nine consecutive years. They are seeking an enthusiastic and proactive sales professional with a strong business-to-business sales background and relationship-building skills to join their growing team. The ideal candidate will be comfortable discussing technology products and services and effectively engaging with C-level executives and business partners of small and medium-sized businesses. This role reports directly to the Vice President of Growth, and the candidate should be eager to learn and advance their career within the company.

Requirements

Strong knowledge of computer networking and computer infrastructure technologies, and computer support needs for small and midsize businesses is required.
Experience with Microsoft Office software (Word, Excel and Outlook) is required.

Nice To Haves

A four-year bachelor’s degree in the field of business, computers, network administration or Information Technology, or similar field is preferred.
10+ years of experience in outside sales, new business development and sales management in a service-based business – moving prospective clients through the sales process and closing sales is preferred.
Managed Services Provider (MSP) experience is preferred and helpful.
Experience with PowerPoint and Publisher is helpful.
Sandler Selling System training, experience and certification is preferred and helpful.

Responsibilities

Attend First-Time-Appointments (FTAs) with business owners and leaders of small and mid-size businesses to understand their business goals, operational challenges, and technology needs, introduce Wolf Consulting’s services, and assess overall fit.
Develop and manage relationships with referral sources via various professional business networking activities.
Maintain disciplined CRM hygiene by accurately recording prospect activity, pipeline status, follow-up tasks, meeting notes, and key account intelligence.
Develop consultative relationships with prospects and guide them through the sales process with strong follow-through, sound judgment, and clear next-step ownership.
Communicate with prospects by phone, email, and in person to schedule meetings, conduct follow-up, answer questions, and maintain momentum throughout the sales cycle.
Work with technical staff to discover technical details about the prospect’s network.
Lead sales conversations from discovery through close, tailoring presentations, messaging, and recommendations to each prospect’s priorities, business context, and decision-making style.
Prepare and present proposals, support contract execution, and assist with a smooth transition from signed agreement through onboarding handoff to the service delivery team.
Support broader sales and marketing initiatives, including campaigns, events, testimonials, referral development, newsletters, and prospect-facing business promotion activities.
Contribute to the development and execution of the annual sales and marketing plans.
Help improve business development processes, standard operating procedures, and best practices to increase consistency, efficiency, and results.
Assist with research and development of service improvements, extensions, and new services.
Participate in regularly scheduled and ad hoc department meetings and contribute to cross-functional communication and planning.