Director Of Business Development / IDD & Behavioral Health

BrightSpring Health Services•Chicago, IL

24d

About The Position

PharMerica, part of BrightSpring Health Services, is a long-term care pharmacy services provider serving healthcare organizations nationwide. The Director of Business Development supports PharMerica’s Behavioral Health and Individuals with Developmental Disabilities (IDD) Division by developing and securing new business, maintaining customer relationships, and achieving bed and revenue goals. The territory covers Illinois, Minnesota, Michigan, Wisconsin, and Iowa; the position must be based in Illinois. The schedule is Monday through Friday, with hours based on business needs, and the role involves substantial travel (70% stated in the role overview; the qualifications specify willingness to travel 75%). The director evaluates prospective opportunities, develops territory plans, prepares customer-specific presentations and proposals, and works with sales and pharmacy colleagues to contract, launch, and transition new accounts. The role also contributes to customer support, lead generation, sales reporting, and industry events. Compensation is listed as $100,000–$110,000 per year, with a commission plan.

Requirements

Bachelor’s degree or equivalent experience.
Three or more years of prior sales experience; a background in healthcare sales is required.
Valid driver’s license and willingness to travel.
Proficient computer skills, including Microsoft Word, Excel, PowerPoint, Outlook, HubSpot, and CRM.
Results-oriented, adaptable, knowledgeable about products and services, organized, and able to communicate orally effectively.

Nice To Haves

Experience selling healthcare services to IDD agencies and behavioral health facilities is preferred.
Experience selling and negotiating contracts for products and services is a plus.
Experience in medical equipment sales or consumer products and services/solutions sales is a plus.
B2B sales and behavioral health and IDD care experience, industry knowledge, and ability to communicate effectively with executive-level contacts are identified as ideal qualifications.

Responsibilities

Evaluate and qualify new business opportunities for profitability and strategic impact in coordination with the RVP of Sales, with the goal of achieving annual revenue targets.
Identify business opportunities through sales calls, referrals, targeting reports, and CRM; communicate with IDD agencies and behavioral health organizations to assess market needs.
Finalize contracts, coordinate the startup of new accounts, and transition account services to pharmacy operations after obtaining a client service commitment.
Use marketing segmentation information to develop strategic territory plans, manage time effectively, and target high-potential prospective customers.
Work with the RVP of Sales, local Pharmacy Director, and Account Manager to maintain and strengthen customer relationships through ongoing support and value-added products and services.
Customize IDD and behavioral health presentations and proposals to meet customer needs.
Attain quarterly and annual total bed and revenue goals.
Communicate with pharmacy team members, including Pharmacy Consultants and pharmacy staff, to uncover leads and resolve customer service concerns.
Complete sales, reporting, contracting, and other administrative procedures for new business accurately and on time, as determined by the RVP of Sales.
Complete sales training and use sales processes and procedures, including pre-call planning, in daily work.
Participate in local, state, and national industry trade shows as required to grow the assigned area.
Perform other assigned tasks.
Conduct job responsibilities in accordance with company conduct and ethics standards, policies, procedures, the Corporate Compliance Agreement, applicable laws, and professional standards.