DIRECTOR OF BUSINESS DEVELOPMENT

Arc Hospice & Palliative Care • Leesburg, FL

4d • Remote

About The Position

At Arc Hospice & Palliative Care, we are united by a mission to bring comfort, dignity, and compassionate support to every patient and family we serve. Join a team where your work has purpose, and your growth is supported. The Director of Business Development is responsible for leading and executing the strategic growth plan for a hospice program. This role serves as both a sales leader and individual contributor, with accountability for achieving admission and referral targets, cultivating relationships with key referral sources, and representing the organization with professionalism and mission alignment. The Director may supervise a local business development team or function independently based on site needs. This is a field-based role with office time expected as needed for collaboration, documentation, and coordination.

Requirements

• Bachelor’s degree in business, marketing, healthcare administration, or a related field required.
• Minimum of three (3) years of experience in hospice, home health, or healthcare sales required.
• Demonstrated ability to meet or exceed growth targets and referral goals.
• Excellent interpersonal, communication, and relationship-building skills.
• Ability to work independently in a fast-paced field environment with minimal supervision.
• Proficient with Microsoft Office; experience with CRM systems preferred.
• Valid driver’s license and reliable transportation required.
• Demonstrated empathy, sensitivity, and ability to support patients and families from diverse backgrounds.
• Demonstrates a strong commitment to delivering high-quality, person-centered care that reflects Arc Hospice & Palliative Care’s mission, values, and standards of dignity, respect, compassion, and integrity.

Nice To Haves

• Master’s degree preferred.
• Strong knowledge of hospice philosophy, eligibility, and service offerings preferred.

Responsibilities

• Develops and implements a strategic business development plan aligned with organizational growth goals.
• Establishes, maintains, and deepens relationships with referral sources, including physicians, hospitals, nursing facilities, assisted living communities, and other community partners.
• Identifies opportunities to improve referral conversion, source diversification, and community visibility.
• Provides education to referral sources on hospice eligibility, services, and the organization’s differentiators.
• Collaborates with the clinical team to support seamless transitions for referred patients.
• Monitors and analyzes referral and admissions data to track progress and adjust tactics as needed.
• Conducts field visits, rounding, and presentations to generate new referrals and build relationships.
• Ensures appropriate documentation, CRM use (if applicable), and timely communication of referral activity.
• Participates in site-level leadership meetings, marketing initiatives, and quality improvement efforts.
• Maintains compliance with all applicable regulations, company policies, and ethical standards.
• Performs other duties as assigned.

Benefits

• The rate displayed reflects the starting hourly or salaried pay for the role and does not represent a range.
• Final pay is determined based on factors such as experience, qualifications, location, and business needs at the time of hire.
• Some roles may be eligible for additional compensation components consistent with Arc Hospice & Palliative Care practices.

What This Job Offers

• Job Type: Full-time
• Career Level: Director