Director of AV Support

Georgetown University•Bethesda, MD

6d•$80,429 - $157,239•Hybrid

About The Position

The Director of AV Support, University Information Services - Georgetown University, provides leadership and oversight for the design, implementation, and maintenance of all audio-visual technologies across the Hilltop and Capitol Campuses, comprising over 500 classrooms, large event spaces, and conference rooms. This position manages a team of engineers and technicians responsible for ensuring the reliability and effectiveness of AV systems in classrooms, conference rooms, and event spaces. The Director will develop and execute a strategic vision for AV services that aligns with the University's academic and administrative goals, ensuring that faculty, students, and staff have access to state-of-the-art, dependable audiovisual resources.

Requirements

Bachelor's degree in Engineering, Information Technology, or a related field.
7–10 years of experience in audio-visual technology, with at least 3–5 years in a leadership or management role.
Demonstrated experience designing, installing, and maintaining complex AV systems in higher education or corporate environments
Strong knowledge of emerging AV technologies, including video conferencing, lecture capture, and collaboration platforms such as Zoom Rooms.
Proficiency with standard AV control systems (e.g., Crestron, AMX, Extron) and modern platforms such as Q-Sys.
Robust background in networking and AV over IP (AVoIP) architecture.
Excellent leadership, communication, and project management skills.
Proven ability to manage departmental budgets and lead teams of technical professionals.

Nice To Haves

Master’s degree in a relevant field.
Relevant industry certifications (e.g., CTS, CTS-D, or CTS-I).

Responsibilities

Leading and mentoring a team of AV engineers and technicians.
Developing and implementing a strategic plan for AV technology and services across the Hilltop and Capitol Campuses.
Overseeing the design, installation, and maintenance of AV systems in classrooms, conference rooms, and event spaces.
Managing the departmental budget and resources for AV engineering services.
Ensuring a high level of service and support for all AV-equipped spaces.
Collaborating with University stakeholders to identify and meet their audio-visual needs.
Collaborating with Facilities Project Management on construction-related projects to ensure AV requirements are met.
Staying current with emerging AV technologies and recommending their adoption.