Director of Auxiliary Services

ACCS • Tanner, AL

1d • Hybrid

About The Position

The Director of Auxiliary Services oversees activities and supervises personnel in housing, vending, concessions, special events, bookstore, and food service operations of the College. The Director also serves as the liaison for any third party vendors contracted for various auxiliary functions. Additionally, the Director coordinates with internal departments in regards to receipting of funds. The Director is expected to manage the various auxiliary functions as a business, while meeting the needs of our students.

Requirements

• A minimum of Bachelor’s Degree from an accredited institution is required.
• A minimum of five (5) years of management experience is required.
• A minimum of three (3) years of successful experience coordinating or supervising a department is required.

Nice To Haves

• A minimum of five (5) years work experience in postsecondary education
• Demonstrated experience in event planning or food services
• Previous experience in accounting or a business background
• Excellent relational skills
• Ability to establish, maintain, and reconcile point of sale systems and payment gateways
• Ability to produce profit and loss statements for various functions and maintain compliance with financial recordkeeping
• Ability to maintain inventory counts
• Excellent oral and written communication skills
• Proficient computer usage in email, internet, word processing, etc
• Demonstrated success in strategic leadership to include planning, evaluation, budgeting and research
• Strong service orientation and ability to effectively work as a member or leader of a team by cooperating with others, offering to help others when needed, and considering larger organizational goals rather than individual concerns. Includes the ability to build &/or support a constructive team spirit where members are committed to the goals and objectives of the organization
• Ability to plan, organize, and successfully multitask to meet multiple deadlines and frequently new work tasks within required timeframes.
• Proven flexibility to successfully work on a variety of projects quickly and accurately
• Ability to work various hours, including nights, early mornings, and weekends
• Ability to travel amongst various campuses and attend College events, on or off campus, as required
• Ability to plan, assign, direct, and review the work of others
• Ability to make decisions in accordance with institutional policy
• Ability to establish and maintain effective working relationships with students, other employees, and the public in a pleasant and effective manner
• Ability to handle various situations in a calm and professional manner
• Ability to operate in a professional manner at all times
• Ability to operate in a high pressure situation and respond to issues in a calm manner
• Conscientious- care about how work is done and wanting to do a good job
• Initiative- responding to downtime by taking responsibility to do other work
• A focus on details
• A focus on being friendly and patient in responding to needs
• Willingness and desire to learn new things and apply that learning
• Willingness to maintain flexibility in order to meet customer needs
• A positive attitude regardless of circumstances at hand

Responsibilities

• Manage the College’s auxiliary services including on-campus housing operations, bookstore, special events, vending, cafeterias and other campus food services.
• Supervise on-campus housing staff and oversee the maintenance of dorm buildings and equipment.
• Supervise vendor relationships across auxiliary services, including performance monitoring, contract administration, service evaluation, and implementation of improvements.
• Identify and implement opportunities to improve revenue generation, operational efficiency, and service quality across all auxiliary services while ensuring responsiveness to changing student and market needs.
• Monitor financial performance of auxiliary units and develop long-range operational and financial plans aligned with institutional priorities, enrollment trends, and strategic goals.
• Demonstrate evidence of flexibility and willingness to change; open-mindedness, goal attained orientation, and ability to see multiple perspectives, Provide exemplary internal and external customer service.
• Develop departmental objectives, budgets, policies, procedures, and strategies.
• Submit purchase order requests for supplies and equipment as required.
• Manage and coordinate the work of the department ensuring communication, efficient administration and consistent application of policies, procedures and initiatives.
• Develop, supervise, and mentor personnel with special attention to the needs of the department to stay abreast of changing technologies and best practices.
• Promote positive and productive relationships with service areas.
• Be prompt and punctual in reporting to work keeping appropriate office hours.
• Implementation and supervision of any auxiliary functions that may evolve in the future.
• Complete special projects and assignments as required.
• Serve on college committees as assigned.
• Perform all duties with professionalism.
• Perform related duties as assigned.

Benefits

• Appropriate placement on the ACCS Salary Schedule C2: $80,715 - $125,160

What This Job Offers

• Job Type: Full-time
• Career Level: Manager