Director of Audio Visual

ON Services•Kansas City, MO

16h•Onsite

About The Position

ON Site is the in-house division of ON Services, a national provider of live event production solutions supporting corporate events, trade shows, and venue-based experiences. ON Site partners directly with hospitality venues to deliver seamless audio visual services as an integrated part of the venue team. ON Services is built on a commitment to creating powerful experiences that move audiences through technical expertise, creative execution, and operational excellence. Services include audio, video, lighting, scenic design, and event technology solutions tailored to each client and environment. Guided by core values of Integrity, Innovation, Leadership, Team Achievement, Environment, and Trust & Mutual Respect, ON Site focuses on delivering consistent, high-quality service within fast-paced hospitality environments. ON Site is seeking a Director of Audio Visual to lead and manage audio visual services within a hospitality environment. This role is responsible for the overall performance of on-site AV operations, including sales, client relations, financial oversight, and team leadership. This position plays a critical role in ensuring successful event execution while maintaining strong property relationships and delivering a high level of service to both venue partners and end-user clients. The Director of Audio Visual is expected to lead by example, uphold operational standards, and drive continuous improvement across all aspects of the business.

Requirements

High school diploma or GED required
Six years’ experience with in-house audio visual services
Strong written, verbal, and comprehension skills in English
Strong organizational skills and attention to detail
Proficiency in basic computer skills including Microsoft Office
Knowledge of business operation fundamentals including profit and loss, inventory control, and logistics
Ability to work well under deadlines and high-pressure environments with strong problem-solving skills

Nice To Haves

Bachelor’s degree preferred
Background in music, recording, audio visual, computers, or related technology fields preferred
Second language helpful

Responsibilities

Overall management of audio visual services in a hospitality environment
Emphasis on sales, property relations, account management, equipment and labor scheduling, personnel management
Train, mentor, and coach direct reports
Equipment inventory and quality control
Ensure billing and accounting functions are accurate and in compliance with SOX guidelines
Understand financial reports to inform and facilitate process and profit improvement
Promote exemplary customer service to both facility customer/partner and end-user clients
Maintain a professional image, as well as a safe and healthy work environment
Complete all required daily paperwork and ON Site training

Benefits

Comprehensive medical, dental, and vision insurance options
Health savings account (HSA) and flexible spending accounts (FSA)
401(k) retirement plan with company match
Company-paid life and AD&D insurance
Short-term disability coverage (company-paid) and long-term disability options
Voluntary benefits including accident, critical illness, and hospital indemnity coverage
Paid time off, including vacation and holidays
Employee Assistance Program (EAP)
Legal and identity protection services
Pet insurance options