Director of Assisted Living

Symphony of Tri-Cities•Frankenlust Township, MI

About The Position

The Director of Assisted Living oversees the daily operations of the assisted living and memory care Inns, implementing facility and Department of Nursing goals and policies at the management level. The role promotes a cohesive unit and continuity of care, organizes and supervises the unit, and supports an optimum level of resident care across all shifts. The position reports to the Administrator and directly supervises caregivers, with responsibility for operations of the Assisted Living unit or units. The Director collaborates with the Director of Nursing and Administrator, coordinates resident assessments and care planning, monitors changes in residents’ conditions, and ensures timely documentation and communication. The role coordinates medication and pharmacy needs, supports treatment regimens, maintains medical records, and serves as a liaison among residents, families, health care providers, the Health Campus, and referral sources. It also leads staff recruitment, selection, onboarding, training, scheduling, performance management, and employee relations. The position serves as weekend management and provides rotating or as-needed coverage and on-call duties. It requires the ability to work nights and weekends, support residents with cognitive, behavioral, or physical impairments, and work in potentially stressful or emergency situations. The Director must comply with applicable laws, regulations, and facility policies and procedures.

Requirements

Current professional license or certification applicable to the position and required by state regulations, if applicable.
Minimum of 3–5 years of experience in assisted living, senior living, long-term care, healthcare, or a related setting; progressive leadership or supervisory experience is preferred.
Demonstrated experience supervising, coaching, and developing employees.
Working knowledge of applicable federal, state, and local laws and regulations governing assisted living and senior care.
Excellent verbal and written communication skills.
Excellent interpersonal and customer service skills.
Excellent organizational skills and attention to detail.
Excellent time management skills and a proven ability to meet deadlines.
Strong analytical and problem-solving skills.
Strong supervisory and leadership skills.
Ability to prioritize and delegate tasks appropriately.
Ability to function in a fast-paced and sometimes stressful environment.
Proficiency with Microsoft Office Suite or related software.
Ability to work nights and weekends to accommodate residents’ needs.
Ability to work with residents who may have cognitive, behavioral, or physical impairments and in potentially stressful or emergency situations.
Ability to tolerate potential exposure to blood, body tissues, and fluids, with occasional exposure to hazardous materials and infectious diseases.
Manual dexterity to operate modern office equipment.
Ability to travel as needed or assigned.

Nice To Haves

Bachelor’s degree in healthcare administration, nursing, gerontology, social services, business administration, or a related field.
Experience with assisted living regulations, resident rights, care planning, medication management, and quality assurance processes.
Experience managing staffing, scheduling, budgets, and operational functions in a senior living or healthcare environment.
Progressive leadership or supervisory experience.

Responsibilities

Oversee daily operations of the assisted living and memory care Inns and maintain continuity of care across shifts.
Collaborate with the Director of Nursing and Administrator on day-to-day assisted living operations.
Ensure pre-admission screenings are completed before residents move in and monitor residents for changes in condition.
Direct initial and ongoing resident assessments of medical and personal care needs.
Assist residents with activities of daily living, including bathing, dressing, grooming, and dining.
Ensure care plans are updated and documentation is completed promptly and accurately.
Lead development of service plans with residents and families and communicate plans to caregivers.
Facilitate assisted living resident meetings and follow up on feedback and concerns.
Coordinate pharmacy and medication needs and ensure compliance with state regulations and company policies.
Serve as a liaison among residents, the Health Campus, external health care providers, families, and referral sources.
Supervise, assist with, and participate in treatment regimens ordered by physicians.
Maintain resident medical records and charts according to state guidelines.
Assist with caregiver training on activities of daily living, medication procedures, infection control, dietary issues, and other health-related needs.
Lead recruiting, interviewing, selection, onboarding, orientation, and training for Assisted Living staff.
Ensure employees meet CPR and First Aid training requirements and complete required orientation and training.
Provide weekend management and rotating or as-needed coverage and on-call duties.
Supervise caregivers, including labor management, scheduling, assigning and directing work, arranging replacement coverage, evaluating performance, resolving complaints, correcting performance, and disciplining employees up to and including discharge.
Report hazardous conditions, damaged equipment, supply issues, and resident concerns to the appropriate supervisor or department head.
Respond promptly and courteously to call lights when working in resident care areas.
Attend staff meetings, in-services, and continuing education required to maintain professional certification or licensure.
Perform duties in compliance with federal and state laws and regulations and facility policies and procedures; maintain regular and reliable attendance.
Perform other tasks as required.