Director of Assessment & Referral (Admissions) Registered Nurse- Behavioral Hospital
About The Position
The Director of Assessment & Referral- Registered Nurse is responsible for overall system telephonic and in-person risk assessments (all locations – including MATs), ensuring appropriate levels of care with a preliminary diagnosis, facilitating the initial treatment plan with family, and implements crisis intervention techniques. In addition, the Director of Assessment & Referral ensures rapid facilitation of admissions and maintains communication with referral sources, families, patients, and unit staff in order to have a consistent and efficient admission process. Reporting duties include updating and distributing daily dashboard, MAT Schedule, midnight census and call-logs.
Requirements
- Graduate of an accredited school of nursing.
- Current, unrestricted Registered Nurse (RN) license in the State of Alabama or a current multistate RN license with privilege to practice in Alabama.
- Must hold a master's degree and license (or be actively pursuing licensure) in counseling, social work, or related helping profession.
- Minimum of two years of behavioral health, psychiatric, assessment/intake, admissions, or related clinical nursing experience required.
- Knowledge of behavioral health assessments, crisis intervention, patient placement, admission processes, clinical documentation, and coordination of care.
- Working knowledge of applicable accreditation standards, OSHA requirements, patient confidentiality requirements, and state and federal healthcare regulations.
- Demonstrated ability to lead staff, manage department operations, communicate effectively with providers and referral sources, and make sound clinical decisions in a fast-paced environment.
Nice To Haves
- Bachelor of Science in Nursing (BSN) preferred.
- Inpatient behavioral health experience strongly preferred.
- Previous supervisory or leadership experience preferred.
Responsibilities
- Direct and manage the daily operations of the A&R department
- Oversee the Admission process in its entirety of individuals after initial assessment
- Lead, coach, and develop department staff, including scheduling, performance management, and training
- Ensure 24/7 coverage for A&R services and appropriate staffing levels
- Orient patients and families to the treatment program.
- Provide information about the patient to the program staff who will be receiving the patient.
- Daily reconcile and distribution of dashboard.
- Daily reconcile and completion of pre-certs within 24 hours of every admission.
- Monitor and improve key performance indicators (KPIs) such as call response time, conversion rates, and admission volumes
- Collaborate with senior leadership to develop and execute census growth strategies
- Ensure all patient assessments are completed accurately, timely, and in accordance with clinical standards
- Build and maintain strong relationships with referral sources including hospitals, physicians, and community partners
- Ensure exceptional service to patients, families, and referral sources throughout the intake process
- Address and resolve escalated concerns related to A&R
- Maintain confidentiality of facility employees and patient information
Benefits
- Competitive salary
- Comprehensive healthcare coverage
- Retirement savings plans
- Paid time off
- Additional benefits available
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What This Job Offers
Job Type
Full-time
Career Level
Manager
