Director of Intake, Assessment & Referral - Behavioral Health

UHS•Atlanta, GA

7d•Onsite

About The Position

Peachford Hospital, the southeast's premier mental health facility, is on a mission to provide hope and healing to individuals facing psychiatric or substance abuse challenges. We provide acute inpatient and residential levels of care for children, adolescents, adults and seniors. Our commitment is to prioritize patient care, offering excellence, comfort, and security during their most vulnerable moments. Join us, and you'll become part of a supportive network of peers and leaders dedicated to continuous learning and industry excellence. At Peacford, your career can thrive. At Peachford, we are dedicated to delivering a level of care that not only meets but exceeds expectations. Our vision is simple yet profound: to provide care that patients enthusiastically recommend to their family and friends, care that physicians prefer for their patients, and care that our employees take pride in delivering every day. We uphold this vision by wholeheartedly embracing the following principles: Service Excellence, Continuous Improvement, Employee Development, Ethical and Fair Treatment, Teamwork, Compassion, Innovation. The Director of Intake plans, organizes, supervises and directs the activities of the Intake and Admissions Department and is responsible for implementing, monitoring and evaluating the clinical patient assessment and referral process. Together, we continue to provide the highest level of care and create a brighter future for those we serve.

Requirements

A Master's degree in a license eligible field such as clinical mental health counseling or social work.
LPC, LCSW or LMFT required. Candidates with associate licensure with intent to be fully licensed may be considered.
4 years experience in Intake counseling in a Mental Health Setting or equivalent role in a clinical setting.
2 years of supervisory experience managing personnel and clinical integrity of work product
Strong communication and interpersonal skills.

Responsibilities

Managing the Intake & Admissions staff to achieve effective delivery of service including the daily operations of the Intake & Admissions Department.
Maintains extensive knowledge of community resources and makes care decisions that best address the patient needs and represents the Intake & Admissions Department in hospital matters and supports hospital goals and objectives.
Knowledgeable and able to communicate considerations relative to Patient Rights, Involuntary Detentions, Duty to Warn, Abuse Reporting, Advance Directives and COBRA/EMTALA while maintaining documentation for calls and services received.
As a hospital leader, prepares and submits timely, complete and accurate reports daily, weekly and monthly.
Analyzes call data for demographic patterns, clinical trends, and other management considerations.
By supporting the hospital's strategic marketing plan, proactively identifies and responds effectively to opportunities for improving the organization’s public image and improving the service delivery system.