Director of Architecture - Remote
About The Position
Optum Tech’s Provider Digital Technology team delivers a unified, intuitive digital entry point for UnitedHealthcare providers and partners. The team develops consistent, secure, and scalable capabilities across Portal, API, EDI, Chat, and Voice, integrating applications and data sources to simplify provider access and workflows. It also advances responsible AI, including digital assistants and chatbots for chat and voice interactions, with an emphasis on safety, compliance, and provider experience. The Director of Architecture leads architecture strategy and target-state design for provider-facing platforms and initiatives, including Portal, Chat, Voice, data, and AI/ML capabilities. The role drives reusable enterprise architecture patterns and data governance, guides analytics and reporting architecture, promotes operational readiness, and influences standards across teams. It also mentors engineers and architects and plans architecture, AI, and data initiatives in line with business outcomes and roadmaps. The position is remote within the United States. Employees hired in the Minneapolis or Washington, D.C. area must work in the office at least four days per week. Remote employees must follow UnitedHealth Group’s Telecommuter Policy.
Requirements
- At least 9 years of experience architecting scalable platforms.
- At least 7 years of experience defining architecture strategy and delivering enterprise-scale solutions across digital platforms, data ecosystems, cloud technologies, and AI-enabled capabilities.
- At least 5 years of experience working in healthcare technology ecosystems or familiarity with healthcare data, regulatory constraints, interoperability expectations, or enterprise health environments.
- At least 5 years of experience driving architectural vision and strategy across cross-functional teams.
- At least 3 years of experience with cloud platforms such as Azure, AWS, or GCP and data integration tools.
- At least 3 years of experience driving data and reporting solutions.
- At least 2 years of experience designing agentic workflows or autonomous systems.
- At least 2 years of experience architecting scalable portals, APIs, chat, and/or bots in cloud hosting.
- At least 1 year of experience with AI/ML concepts, including responsible AI principles, multi-agent solutions, generative AI, and MCP.
- Remote employees must adhere to UnitedHealth Group’s Telecommuter Policy.
- Candidates are required to pass a drug test before beginning employment.
Nice To Haves
- Bachelor’s degree in Computer Science, Engineering, or a related technical field.
- At least 3 years of experience in the healthcare industry.
- At least 3 years of experience leading large-scale modernization initiatives, interoperability transformations, or platform rationalization efforts.
- At least 1 year of experience with MLOps tools for deploying and managing models in production.
Responsibilities
- Lead architecture strategy for Portal, Chat, Voice, and Data platforms, including responsible adoption of AI/ML capabilities such as generative AI, predictive analytics, and automation; define target-state architecture, principles, and roadmaps aligned to business outcomes.
- Lead architecture strategy, capability planning, and target-state design for provider-facing initiatives in partnership with business, product, and engineering leaders.
- Drive adoption and reuse of enterprise capabilities, platforms, APIs, data assets, and AI services; establish scalable, secure, reliable, and reusable architecture patterns.
- Apply an AI-aware mindset to design choices, clarify tradeoffs, and guide teams toward a shared architectural vision.
- Use AI tools to accelerate architecture tasks such as API review, dependency analysis, and solution documentation.
- Lead design reviews, share best practices, and foster simplification, reuse, and responsible innovation.
- Embed observability, security, resiliency, performance tuning, disaster recovery, and operational support practices into designs and delivery to ensure production readiness.
- Own data strategy and reporting/analytics architecture for trusted insights, standardized reporting, and a single version of the truth.
- Design and govern reporting and analytics data architecture patterns, including multi-tier pipelines with lineage, traceability, and modularity.
- Establish and drive data governance processes, metadata, data quality checks, and enforcement and monitoring for secure, compliant, and auditable data use.
- Lead analytics enablement and reporting delivery architecture, guiding dashboards, visualizations, and decision aids that support business priorities and improve process effectiveness.
- Influence enterprise alignment and standards adoption across architecture communities and delivery teams to reduce technical debt and improve consistency and reuse.
- Mentor engineers and architects on architecture practices, data strategy patterns, and responsible AI principles.
- Independently plan and prioritize architecture and AI/data initiatives, sequence work across dependencies, and keep delivery aligned to the roadmap.
Benefits
- Comprehensive benefits package, subject to eligibility requirements.
- Incentive and recognition programs.
- Equity stock purchase.
- 401(k) contribution.
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
