Director of Architecture and Engineering

Glenmede Trust Co•Philadelphia, PA

4d•Hybrid

About The Position

The Director of Architecture and Engineering is a senior leader and manager within Glenmede’s technology team. The Director leads a team of technologists, including managers, individual contributors, and third-party resources, responsible for foundational technology used across all lines of business and by employees. First-year priorities include envisioning a modernization roadmap for the CRM and internal transaction/workflow platform, designing the data foundation needed for the firm’s artificial intelligence capabilities, and enabling data strategy and governance. The role oversees target-state architecture and technical roadmaps for Salesforce, Gresham Opus EDM, the internally built transaction and workflow platform, and supporting data, middleware, and document storage services. It also partners with colleagues responsible for vendor strategy, application management, cybersecurity, and infrastructure to maintain a cost-effective, risk-controlled technology ecosystem. The Director creates structured engineering delivery accountability, including capacity planning, delivery commitments, and reporting metrics. The role leads assessment and modernization planning for the internal transaction and workflow platform; designs the data foundation for AI, including evaluating an enterprise document repository, data lakehouse, and other options; and compares commercial products with custom development using total cost of ownership. In partnership with technology, security, product, and business leaders, the Director establishes data strategy and governance, maintains authoritative definitions and data lineage, and delivers reporting and dashboards that enable business users to manage assigned data domains. The role also evaluates team career paths and organizational structure, develops a talent strategy, and expands documentation and cross-training so expertise is shared and employees can grow into new responsibilities. The position operates in a hybrid work environment, with three days per week in the Philadelphia, Pennsylvania office.

Requirements

Bachelor's degree in computer science, engineering, data science, or a related field.
10+ years of technology experience, including 5+ years leading software development or platform engineering organizations.
Experience leading a technology organization of 10 or more people.
Strong hands-on architecture and engineering background across enterprise applications, cloud services, SaaS platforms, APIs, middleware, integrations, automation, data services, and document platforms.
Experience evaluating third-party software and presenting buy-or-build recommendations supported by total cost of ownership analysis.
Experience establishing data governance, including data ownership, authoritative definitions, lineage, and quality standards.
Experience in financial services.
Demonstrated ability to explain technology tradeoffs, cost, and risk to executives.

Nice To Haves

Experience at a bank, trust company, investment manager, or wealth management firm.
Experience modernizing or replacing a legacy custom application in a regulated environment.
Experience with Opus EDM, previously known as S&P Global EDM, IHS Markit EDM, and Markit EDM, or similar systems.
Experience with Salesforce, including Financial Services Cloud, and Salesforce Architect-level experience such as Application or System Architecture certification.
Experience delivering an enterprise document repository, data lakehouse, or knowledge graph in support of artificial intelligence capabilities.
Experience with fiduciary transaction processing, including disbursements, transfers, and corporate actions.

Responsibilities

Lead a team of technology managers, individual contributors, and third-party resources responsible for foundational technology.
Oversee target-state architecture and technical roadmaps for Salesforce, Gresham Opus EDM, the internal transaction and workflow platform, and supporting data, middleware, and document storage services.
Partner with vendor strategy, application management, cybersecurity, and infrastructure teams to maintain a cost-effective and risk-controlled technology ecosystem.
Establish engineering delivery accountability, including capacity planning, delivery commitments, and metrics for initiative planning and ongoing management.
Analyze the internal transaction and workflow platform and determine a long-term modernization path.
Design and deliver the data foundation required for the firm's artificial intelligence capabilities, including evaluating an enterprise document repository and data lakehouse.
Evaluate buy-versus-build options, comparing commercial products and custom development using a total cost of ownership framework.
Partner with technology, security, product, and business leaders to establish data strategy and governance.
Maintain authoritative definitions for core data elements and document data lineage.
Deliver stakeholder reporting and dashboards that enable business users to own assigned data domains.
Evaluate career growth paths and strengthen the organization through a talent strategy.
Expand team documentation and cross-training to share expertise and support employee growth.
Review team roles and responsibilities to ensure the organization is coherent and enables team members to meet annual goals.