Director of Analytics – Center of Excellence

Wingstop

16h

About The Position

The Director of Analytics – Center of Excellence plays a critical role in powering Wingstop’s next stage of growth by turning data into a true competitive advantage. This leader will champion best-in-class analytics function that fuels smarter decisions, sharper strategies, and stronger restaurant performance across the system. Blending strategic vision with hands-on leadership, the Director will build and scale analytics capabilities, elevate how we use data across the business, and partner closely with cross-functional leaders to unlock insights that drive sales, guest engagement, and operational excellence. At Wingstop, where flavor and innovation set us apart, this role ensures our analytics approach is just as bold—connecting data to real business impact in a fast-moving, high-growth environment to:

Requirements

Bachelor’s degree in a business (finance, strategy, economics), industrial engineering, statistics, or similar field required; advanced degree such as an MBA or Master’s in Analytics/Business preferred.
Proficient with advanced excel, SQL, BI tools, ML concepts
8-10 years of experience in finance, consulting, or business intelligence
5+ years of experience leading and developing high-performing teams
Proven ability to translate data into actionable insights that drive business results
Strong experience partnering cross-functionally with senior stakeholders
Experience driving AI adoption and leveraging advanced analytics/AI tools to enhance decision-making and business outcomes
Demonstrated strength in leading teams, setting direction, and driving accountability for results
Experience coaching and developing team members to enhance performance and career growth
Strong ability to communicate insights effectively to executive audiences
Expertise in data storytelling, translating complex analyses into clear, compelling narratives with executive presence

Responsibilities

Lead a high-performing analytics team, with primary ownership of a core analytics vertical (e.g., Revenue, Consumer & Guest Insights, or Development), delivering insights that drive measurable business impact.
Serve as the analytics lead for the assigned vertical, owning performance insights, prioritization, and partnership with cross-functional stakeholders.
Partner cross-functionally to translate business needs into actionable insights and analytics, driving improvements in sales, restaurant performance, and guest engagement.
Proactively identify key business drivers, trends, and opportunities through advanced analysis, translating insights into clear recommendations that influence decision-making.
Support enterprise priorities beyond the core vertical, contributing to cross-functional initiatives and gaining exposure to adjacent domains (e.g., digital, development, guest experience, pricing).
Build and enhance core analytics capabilities such as forecasting, customer segmentation, attribution, and test-and-learn frameworks.
Develop and maintain dashboards and reporting that surface actionable insights, trends, and performance drivers.
Partner with Data, IT, and MarTech teams to ensure data accuracy, accessibility, and effective use of analytics tools.
Contribute to the evolution of analytics best practices and frameworks in collaboration with broader analytics leadership.
Communicate insights clearly to stakeholders, influencing decisions through data-driven storytelling and strong business context.

Benefits

Unlimited paid time off for exempt employees
One paid volunteer day of your choice
Competitive bonus structure for eligible roles
Team member stock purchase plan
Health savings or flexible spending account options
401k – (dollar for dollar on the first 3% and then 50 cents on the dollar for the next 2% for team member contributions up to 5% of eligible compensation)
Comprehensive medical, dental, and vision benefits
Basic life and AD&D insurance provided
Pet insurance
Education Assistance
Wellness reimbursement program
Paid maternity and paternity leave
Lunch provided every Tuesday and Thursday in office
Discount on Wingstop gift cards
Onsite game room