Director of AI & Automation

OWN•Lowell, AR

14h•Hybrid

About The Position

OWN, Inc. is seeking a strategic and hands-on Director of AI & Automation to lead the implementation of artificial intelligence, automation, and business systems across our employee-owned company. This role will drive practical AI solutions that improve efficiency, support growth, and create value across the organization. The Director of AI will support both client-facing services and internal business operations by helping teams streamline processes, reduce manual work, improve decision-making, and build scalable systems across functions including operations, engineering, finance, HR, and marketing. This team member will use technology to maximize growth and opportunities and work closely with IT to ensure safe deployment of AI tools. The ideal candidate combines strong technical capability with operational business thinking and has a passion for implementing real-world AI tools that create measurable impact.

Requirements

3+ years leading AI, automation, or transformation initiatives
7+ years of progressive experience in technology leadership, automation, digital transformation, systems implementation, and/or operational improvement
Experience building workflow automations or AI agents
Implementing AI tools in real business operations
Leading automation and process improvement initiatives
Strong understanding of Google Workspace ecosystem
Experience with APIs, scripting, or automation tools
Familiarity with LLM platforms such as: Google Gemini, OpenAI ChatGPT, Anthropic Claude
Experience with Python, Apps Script, Zapier, Make, or workflow tools preferred
Strong business process improvement mindset
Ability to work well and communicate effectively with both technical and non-technical teams
Experience in engineering, professional services, or operations environments a plus

Responsibilities

Develop and execute OWN’s AI and automation roadmap
Build AI agents and automated workflows using Google Workspace, APIs, and AI platforms
Educate/leverage native tools (Gemini), or introduce competing tools to get the most out of our Google platform
Integrate AI tools with Google Drive, Sheets, Gmail, CRM, project management, and operational systems such as Deltek and Monday.com
Create automated executive dashboards and reporting systems
Develop AI-assisted proposal and opportunity screening workflows
Identify operational inefficiencies and implement automation solutions
Establish AI governance, security, and approval workflows
Train leaders and teams on practical AI usage
Evaluate emerging AI platforms and vendors
Measure ROI and operational impact of implemented systems
Partner with executive leadership on long-term digital strategy