CMCC - Director of Advising (Internal)

MAINE COMMUNITY COLLEGE SYSTEM•Auburn, ME

8d•Onsite

About The Position

The Director of Advising reports to the Associate Dean of Enrollment Management and oversees advising functions within the Center for Advising and Registration (CAR) while serving as the institutional lead for Maine Free College, including student eligibility, onboarding, and ongoing support to support retention and completion. This position supervises staff, manages day-to-day advising operations, and leads retention efforts through the use of data and early alert systems, while also training frontline staff, ensuring consistent application of academic policies, supporting advising and transfer credit evaluation, collaborating with academic departments, monitoring caseloads, and improving onboarding and advising processes to support student success.

Requirements

Master’s Degree
3-5 years of experience in higher education
Excellent written, oral, and interpersonal skills
3-5 years of experience providing academic advising and transfer credit evaluation
Understanding of best practices in academic advising
Understanding or experience with a variety of career fields and/or career counseling
Intermediate skills or higher with Microsoft Office Suite
Experience with student information systems
Legally authorized to work in the United States

Responsibilities

Oversee advising functions within the Center for Advising and Registration (CAR)
Serve as the institutional lead for Maine Free College, including student eligibility, onboarding, and ongoing support to support retention and completion
Supervise staff
Manage day-to-day advising operations
Lead retention efforts through the use of data and early alert systems
Train frontline staff
Ensure consistent application of academic policies
Support advising and transfer credit evaluation
Collaborate with academic departments
Monitor caseloads
Improve onboarding and advising processes to support student success