Director of Admissions for Selective Programs
About The Position
Massachusetts Bay Community College seeks a Director of Admissions for Selective Programs to serve on the Admissions leadership team and lead daily operations of the Framingham Campus Enrollment Center. Reporting to the Assistant Dean of Admissions, the Director oversees admissions processes for selective academic programs and supervises staff responsible for those processes. The role promotes alignment with program requirements, institutional goals, accreditation standards, and the college’s strategic plan. The Director coordinates with departments including Health Sciences, Information Technology, Academic Advising, Registration, Student Development, and Student Accounts to streamline processes and improve the applicant and student experience. The position also supports recruitment, enrollment planning, data analysis, staff development, and student-centered service across the Framingham Admissions operation. Occasional evening and weekend work and local travel for recruitment events and community engagement are required.
Requirements
- Master’s degree in higher education, counseling, public administration, or a related field.
- 5–7 years of progressively responsible experience in admissions, enrollment management, or student services.
- Supervisory experience and demonstrated ability to lead and motivate staff.
- Strong commitment to access, equity, and serving diverse student populations.
- Experience with a student information system and CRM platform.
- Excellent communication, organizational, and problem-solving skills.
- Ability to work occasional evenings and weekends.
- Ability to travel locally for recruitment events and engagement with community partners.
Nice To Haves
- Sensitivity and commitment to the goals of Affirmative Action.
- Experience working in a community college or similar environment.
- Demonstrated commitment to working with students in need.
- Experience working in Academic Advising.
- Experience working with selective admissions programs.
- Leadership experience in a unionized environment.
- Bilingual or multilingual abilities.
- Knowledge of regional workforce needs and community partnerships.
Responsibilities
- Support the Assistant Dean in the leadership and strategic direction of the Office of Admissions.
- Manage the Framingham Campus Admissions Office and administer the Enrollment Center’s daily operations.
- Supervise selective-program admissions staff, including MCCC and AFSCME personnel, and work-study students or temporary staff assigned to support selective-program admissions.
- Train, mentor, and support staff, providing guidance and professional development.
- Coordinate with Health Sciences and Automotive Technology leadership, program chairs, and faculty on recruitment and enrollment deadlines, curricular updates, and new program development.
- Work with Admissions and IT staff to identify and implement technological and procedural improvements to admissions processes.
- Convene and serve on project teams to identify and address barriers to effective student service.
- Collect, analyze, and report selective-program admissions data, including application trends, yield rates, and enrollment outcomes.
- Prepare reports for campus leadership on selective admissions performance, recruitment success, and student demographics.
- Lead the design and implementation of selective-admissions processes, integrate appropriate technology, and oversee staff administering those processes.
- Establish and maintain operational procedures for selective programs and the Framingham Admissions operation.
- Help meet enrollment goals by developing and tracking KPIs, assisting with budgetary oversight, and maintaining a customer-service- and growth-oriented environment.
- Participate in meetings and trainings with offices such as Advising and Faculty to support student success and retention.
- Ensure office customer-service practices are student-centered, responsive, and supportive.
- Direct and participate in recruitment activities and provide information about college opportunities and admissions policies and procedures.
- Support the Director of Admissions Recruitment in developing targeted recruitment strategies, including outreach to high schools, community organizations, and employers.
- Represent the college at recruitment events, career fairs, and community engagements.
- Plan, coordinate, and deliver information sessions for selective admissions programs, ensuring they are scheduled, staffed, promoted, and supported with current materials.
- Assist in directing the Office of Admissions in the Assistant Dean’s absence.
- Represent the department on college committees and task forces and in the community.
- Perform other duties as assigned.
Benefits
- Health insurance plan choices for individual and family needs
- Affordable dental insurance and vision discount program
- 12 paid state and federal holidays
- Sick, vacation, and personal time
- Flexible Spending Plans
- Low-cost basic and optional life insurance
- Defined Benefit Pension Plan
- Deferred Compensation plans, including 457(b) or 403(b)
- Tuition benefits for employees and dependents at state colleges and universities
- Free Employee Assistance Program (EAP)
- Eligibility for Public Service Loan Forgiveness (PSLF)
- Free on-campus gym and parking
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What This Job Offers
Job Type
Full-time
Career Level
Director
