Director of Admissions

Southeastern College•Margate, FL
•Onsite

About The Position

The Director of Admissions oversees the engagement and onboarding of new students, managing the admissions process and directing the campus admissions team. The role is often the first point of contact for prospective students and supports their transition and integration into their programs. The Director is responsible for acquiring and enrolling qualified candidates, maintaining a pipeline of prospects, and meeting monthly enrollment and student-start objectives. Direct reports vary by campus and may include Associate Directors of Admissions, Admissions Coordinators, Adult High School Re-entry, Community Outreach, Community Relations, and Receptionists. The position is onsite at the assigned campus unless otherwise determined by the Chancellor or designee. Any changes to the location require review by the Campus President/Vice President and final approval by the Chancellor or designee.

Responsibilities

  • Manage the flow and fair distribution of prospective-student inquiries to Admissions Coordinators.
  • Manage community outreach programs and high school presentations.
  • Track advertising and inquiry sources to assess effectiveness, and provide feedback on advertising and marketing initiatives to the Office of the Executive Director.
  • Review daily admissions activity reports, including inquiries, calls, appointments, interviews, and enrollments.
  • Track candidate status through the enrollment board and enrollment log book.
  • Review student files before forwarding them to the Registrar.
  • Direct inquiry follow-up and candidate targeting, including identifying programs that require Admissions Coordinator focus.
  • Motivate staff, recognize accomplishments, and schedule admissions staff hours.
  • Monitor staff activities, including calls, appointments, and candidate interviews.
  • Set and monitor monthly student-start objectives.
  • Monitor calls and interviews and provide constructive feedback.
  • Monitor effective use of the C2K Campus View system and ensure Admissions Coordinators are current on program offerings.
  • Check in with Admissions Coordinators daily and review their weekly business plans.
  • Provide staff coaching and training, and conduct weekly staff meetings.
  • Forecast student numbers and potential gaps for each start date.
  • Approve recommendations for student acceptance into programs.
  • Coordinate students’ transition to Financial Aid, the Bursar, and Academics.
  • Oversee orientation for each class start in coordination with the Director of Student Services.
  • Ensure students are ready to start.
  • Keep the Campus President informed of issues or concerns.
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