Director of Accounts Receivable

Optima Medical•Scottsdale, AZ

About The Position

The Accounts Receivable Director will oversee all aspects of Optima Medical’s back-end revenue cycle operations across our 30 primary care locations. This role ensures efficient, compliant, and financially optimized processes for accounts receivable follow up, denials management, payment posting, and patient collections. The ideal candidate is a strategic leader with hands-on experience in healthcare revenue cycle management (RCM), strong analytical skills, and a proven ability to improve systemwide workflows in a fast-growing medical organization.

Requirements

5+ years of progressive experience in healthcare revenue cycle management; primary care or multi-site outpatient experience strongly preferred
3+ years in a leadership or management role overseeing RCM personnel
Strong understanding of billing, coding (ICD-10, CPT, HCPCS), payor rules, Medicare/Medicaid, and compliance requirements
Proven track record of improving RCM performance in a high-volume clinical setting
Experience with EMR/PM systems (SequelMed or eCW experience a plus)
Strong analytical ability with experience using dashboards, reports, and KPI tracking
Excellent leadership, communication, and cross-functional collaboration skills
Ability to thrive in a fast-paced, growing organization and manage multiple priorities simultaneously
Bachelor’s degree in healthcare administration, business, finance, or related field preferred (but equivalent experience will be considered)

Responsibilities

Oversee all back-end revenue cycle functions including accounts receivable, denials management, payment posting, and patient collections
Assist in the implementation and development of RCM policies, procedures, and best practices to maximize reimbursement and minimize denials
Lead, mentor, and develop RCM team members to improve accuracy and efficiency
Monitor KPIs and metrics (AR aging, denial rates, days in AR, collection efficiency, etc.) and present regular performance updates to executive leadership
Identify gaps, inefficiencies, or compliance risks within workflows and lead system-wide process improvements
Collaborate with internal teams and external parties to escalate and resolve issues
Conduct root-cause analysis on denials and implement corrective action plans
Ensure compliance with all state and federal regulations, including Medicare/Medicaid guidelines
Work collaboratively with Operations, IT, and EMR teams to optimize revenue cycle performance within the eCW platform
Drive continuous improvement initiatives to support Optima Medical’s growth and operational goals