Director Nursing, Holy Family Hospital

Providence • Spokane, WA

5d • Onsite

About The Position

Providence is seeking a collaborative, operationally strong Director of Nursing to lead nursing services at Holy Family Hospital. The Director has overall responsibility for nursing operations across inpatient nursing, emergency services, critical care, and the Family Maternity Center, including labor and delivery, postpartum, and NICU. The role oversees approximately six direct-report leaders and nursing operations supporting approximately 625 FTEs.

Working in close partnership with the Chief Nursing Officer, the Director provides hands-on oversight of daily nursing operations, manager accountability, productivity, quality, and goal execution. The Director implements the hospital’s mission, priorities, standards, policies, and procedures, and oversees planning, budgeting, staffing, quality, leader development, and operational performance. The role supports the hospital’s strategic plan with a focus on highly reliable care, performance improvement, throughput, capacity management, productivity, and appropriate use of resources. The Director also serves on a rotating Administrator on Call schedule.

The successful candidate will balance clear operational accountability with a participative leadership style. They will be visible and approachable, comfortable using data, and committed to involving frontline caregivers in decisions affecting patient care and daily operations. The position supports quality, safety, caregiver engagement and retention, shared governance, regulatory readiness, and financial and workforce stewardship.

Requirements

• Bachelor’s degree in nursing or a related field.
• Master’s degree.
• Washington Registered Nurse license upon hire.
• Five years of nursing leadership experience.
• Ten or more years of nursing experience in an acute care environment.

Nice To Haves

• Leadership experience across multiple nursing departments or service lines.
• Demonstrated success coaching and developing emerging or less-experienced leaders.
• Experience working in a union environment and supporting productive labor relations.
• Strong operational leadership, including accountability, productivity, budgeting, and execution.
• Experience using data to lead measurable quality or process-improvement initiatives.
• Ability to partner closely with a CNO while maintaining appropriate ownership and accountability.
• Collaborative, trust-building leadership style that empowers frontline caregivers.
• Ability to work effectively across nursing, physician, administrative, and support-service relationships.
• Strong analytical, communication, change-leadership, and problem-solving skills.

Responsibilities

• Provide operational leadership across inpatient nursing, emergency services, critical care, and the Family Maternity Center.
• Oversee daily operations, staffing, productivity, capacity, throughput, quality, and goal execution.
• Develop and implement nursing action plans aligned with hospital and service area strategic plans.
• Monitor operating performance and respond when financial, quality, or operational results vary from established goals.
• Collaborate across nursing departments, including continued partnership and bridge-building with perioperative nursing.
• Participate in the rotating Administrator on Call schedule.
• Lead, coach, and develop nursing managers with varying levels of leadership experience.
• Establish clear expectations, provide actionable feedback, and strengthen managers’ ability to manage performance and operations.
• Create opportunities for professional growth, succession planning, education, and advancement.
• Monitor turnover and implement caregiver engagement and retention strategies.
• Use operational and clinical data to guide decisions, evaluate results, and adjust plans.
• Lead structured quality and process-improvement work, including improvement cycles such as PDSA.
• Assess the quality and timeliness of care and support initiatives that improve clinical outcomes.
• Serve as executive sponsor for inpatient nursing root cause analyses and oversee associated improvement plans.
• Maintain readiness for accreditation and regulatory review.
• Support performance-improvement activities consistent with ANCC Magnet, CMS, and The Joint Commission standards.
• Promote evidence-based practice, nursing research, and a culture of safety and continuous learning.
• Build a nursing environment grounded in teamwork, mutual trust, learning, and shared accountability.
• Listen to caregiver perspectives and involve frontline teams in decisions and change efforts.
• Support shared governance and a collaborative, bottom-up approach to improvement.
• Build positive relationships with nursing leaders, physicians, medical directors, caregivers, and organizational partners.
• Develop annual departmental budgets, including volume and revenue projections.
• Create and monitor financial-improvement plans and ensure progress toward established targets.
• Review monthly operating reports, investigate material variances, and implement responsive action plans.
• Develop capital-equipment requests and present funding needs to executive leadership.
• Partner with Human Resources on workforce planning, retention, leadership development, and caregiver satisfaction.
• Support effective labor-management relationships and participate in negotiation and monitoring of collective bargaining agreement compliance.

Benefits

• Relocation may be available for the right candidate, with specific terms discussed as appropriate.
• The position may be eligible for incentive compensation and benefits.

What This Job Offers

• Job Type: Full-time
• Career Level: Director