Director, Network Strategy & Analytics

Spring Health•New York, NY

12h•$164,900 - $217,074•Hybrid

About The Position

Reporting to the SVP, Provider Operations, the Director of Network Strategy & Analytics will drive the strategy and analytical framework for growing and measuring the health of Spring Health and Alma’s combined network of 40,000+ providers. This role will ensure we have the right provider supply and capacity to accelerate growth while improving network efficiency and provider experience. The Director will translate complex network data into clear strategy and action—determining where and how our network should grow, identifying opportunities to better utilize existing capacity, and building the forecasting and insights needed to make proactive network decisions.

Requirements

8+ years of experience in strategy, analytics, operations, consulting, marketplace strategy, or a related field.
Strong experience with supply-demand strategy, capacity planning, forecasting, or network/marketplace optimization.
Exceptional analytical skills with the ability to translate complex data into clear strategy, recommendations, and business decisions.
Demonstrated ability to lead complex, cross-functional initiatives and influence senior stakeholders.
Experience leading and developing high-performing analytical talent.
Strong AI fluency and demonstrated ability to use AI and automation to improve analytical workflows, insights, and team productivity.
Proficiency with SQL, Excel, and business intelligence tools such as Looker.

Nice To Haves

Healthcare, provider network, or other complex marketplace experience preferred.

Responsibilities

Define where and how the network should grow, balancing new provider growth with better utilization of existing capacity.
Own the frameworks and metrics used to assess network health, including supply-demand balance, capacity, utilization, retention, and provider satisfaction.
Translate network insights into clear priorities and actions that improve growth, access, provider experience, and efficiency.
Partner across Provider Operations, Product, Data, Clinical, Commercial, and other teams to execute against network priorities.
Set the analytical agenda for Provider Operations, building the forecasting, reporting, and insights needed to anticipate network needs and make better decisions.
Use AI and automation to accelerate analysis, reduce manual reporting, identify network opportunities, and increase the team’s capacity for strategic work.
Partner with Data Science, BI, and Product to develop scalable analytical and predictive capabilities for managing the network.
Lead and develop three Senior Business Analysts, setting clear priorities and raising the bar for analytical rigor and business impact.
Build a team that proactively identifies opportunities and recommends action rather than simply responding to reporting requests.
Create scalable ways of working that enable the team to support an increasingly large and complex provider network.

Benefits

Health, Dental, Vision benefits start on your first day at Spring.
Access to One Medical accounts
HSA and FSA plans are also available, with Spring contributing up to $1K for HSAs, depending on your plan type.
Employer sponsored 401(k) match of up to 2% for retirement planning
A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents.
Competitive paid time off policies including vacation, sick leave and company holidays.
Parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents (at 6 months tenure).
Access to Noom, a weight management program.
Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses.
Access to Wellhub, which connects employees to the best options for fitness, mindfulness, nutrition, and sleep in one subscription.
Access to BrightHorizons, which provides sponsored child care, back-up care, and elder care.
Up to $1,000 Professional Development Reimbursement a year.
$200 per year donation matching to support your favorite causes.