Director, National Programs
About The Position
Westland Insurance Group Ltd. is seeking a strategic insurance leader to shape the future of delegated authority and program business across Canada as Director, National Programs. This leadership role is responsible for the planning, design, and management of programs and delegated authority agreements, ensuring sustainable growth, strong portfolio performance, and innovative market solutions. Reporting to the Vice President, Delegated Underwriting Authority, the Director will play a critical role in expanding Westland’s program portfolio by identifying market opportunities, designing specialized programs, and optimizing existing agreements. The role involves collaboration with Underwriting, Broker Sales, Internal Business Development, Data & Analytics, and carrier partners to position Westland as the broker of choice for delegated authority in Canada. Westland currently manages over $400 million in premium through delegated authority agreements, and this role is crucial for continued portfolio expansion and strengthening Westland’s leadership position in this sector.
Requirements
- 7+ years of experience in delegated authority, MGA, program management, or commercial insurance leadership.
- Strong knowledge of the Canadian insurance market, insurance financials, portfolio performance, pricing, and profitability drivers.
- Demonstrated success developing, implementing, optimizing, and managing insurance programs or delegated authority agreements.
- Experience negotiating underwriting authority, capacity, and commercial terms with insurance carriers.
- Post-secondary education in Business or a related field.
- Excellent strategic thinking, communication, negotiation, analytical, and decision-making skills with strong business acumen.
- Highly self-directed and collaborative, with strong organizational skills, attention to detail, and the ability to manage multiple priorities.
Nice To Haves
- CIP designation (or equivalent) preferred.
Responsibilities
- Lead the full lifecycle management of delegated authority agreements and programs, including product development, market positioning, implementation, optimization, and performance management.
- Identify opportunities to grow Westland’s delegated authority portfolio while improving profitability and ensuring long-term sustainability.
- Partner with Broker Sales, Internal Business Development, Underwriting, and carrier partners to deliver competitive, growth-focused solutions.
- Identify underserved market segments and develop specialized programs (coverages, pricing, and service models) that differentiate Westland in the market.
- Own the business case, budgets, timelines, go-to-market strategy, and successful launch execution of new programs and products.
- Collaborate with Data & Analytics and IT teams to enhance reporting, technology solutions, and data-driven decision-making.
- Evaluate programs against market trends to refine coverage, pricing, and delivery, ensuring ongoing competitiveness and relevance.
- Monitor portfolio quality, performance, and sustainability, ensuring alignment with carrier expectations.
Benefits
- Competitive annual short-term incentive program
- Financial assistance for approved work-related training/development courses leading to certification
- Programs that offer professional development, including seminars and conferences
- An open, flexible and welcoming workplace
- Plenty of opportunities to grow and learn
- Autonomy to drive your own success
- Inclusive culture
- A total rewards program that takes care of your financial, physical, and mental health
- Flexible paid Values Days to celebrate days important to you
- Paid Volunteer Days for employees as part of Amplifying Communities
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
Associate degree
