Director, National Accounts

SRS Distribution Inc.

21h•Hybrid

About The Position

The Director, National Accounts at GMS is responsible for spearheading the strategic expansion and execution of national account initiatives, thereby playing an essential role in driving significant revenue growth and enhancing customer satisfaction. This leadership role demands a visionary approach to building and managing high-performance teams, leveraging comprehensive market analysis, and fostering cross-functional collaborations to deliver innovative solutions that exceed client expectations. Through expert negotiation, strategic planning, and dynamic relationship management with key national clients, the Director will fortify and expand long-term partnerships, ensuring GMS upholds a competitive edge and preferred partner status in the marketplace.

Requirements

Bachelor’s degree in Business Administration, Marketing, or a related discipline; MBA or advanced degree strongly preferred.
At least 10 years of progressive experience in sales, account management, or related functions, with a focus on managing national or key accounts within a Fortune 500 company.
Demonstrated leadership experience with proven ability to guide, mentor, and cultivate high-performing teams in a dynamic, matrixed organizational structure.
Advanced strategic thinking, negotiation, and analytical skills, with a proven ability to evaluate complex business scenarios and craft innovative, effective solutions.
Superior communication, presentation, and interpersonal skills, with a refined ability to establish and sustain relationships at all levels, both internally and externally.
Results-driven approach, emphasizing data-based decision-making and leveraging insights for business advancement.
Willingness and ability to travel as required for meetings with national accounts and participation in significant industry events.

Nice To Haves

Advanced proficiency in the development and execution of large-scale sales strategies and account management initiatives specifically tailored to the unique needs of national accounts within the industry.
Extensive experience in leveraging data analytics tools and customer relationship management (CRM) platforms to deliver precise and actionable insights for strategic decision-making and enhanced customer engagement.
Demonstrated success in cultivating transformational change through innovative problem-solving methodologies and proactive adaptation to market trends.
In-depth understanding of the regulatory and compliance landscape affecting national account sales operations within the industry, with proven ability to navigate complex legal and compliance requirements.
Strong financial acumen with expertise in budgeting, forecasting, and pricing strategies to maximize profitability and market share for national accounts.
Track record of leading successful cross-functional project teams, driving collaboration and fostering innovation across departments, including marketing, product development, and supply chain management.
Proven ability to manage and influence senior-level client relationships and stakeholder engagements to achieve alignment on strategic objectives and foster long-term partnerships.
Experience with digital transformation initiatives, including the integration and optimization of digital tools and technologies to enhance customer experiences and operational efficiencies.
An MBA or advanced degree in Business Administration, Marketing, or related fields is strongly preferred to enhance strategic leadership capabilities in managing national accounts and driving revenue growth.
Professional certifications relevant to sales, account management, or leadership are considered advantageous.
Certification in Strategic Account Management (CSAM) is preferred, demonstrating advanced expertise in managing and growing key client relationships effectively.
Certified Sales Executive (CSE) is desirable, indicating a commitment to excellence in sales leadership and strategic account management

Responsibilities

Develop and execute strategic national account growth initiatives, ensuring alignment with corporate goals and facilitating seamless cross-functional collaboration for effective strategy rollout.
Lead and cultivate a high-performing team of national account managers, driving them towards exceeding sales targets through exemplary leadership and comprehensive development programs.
Utilize market trend analysis, customer insights, and competitive intelligence to drive strategic account planning and uncover growth opportunities that deliver significant business value.
Build and sustain robust relationships with key stakeholders within national accounts, positioning GMS as a trusted and preferred partner in the industry.
Implement performance metrics and reporting mechanisms to track and evaluate progress against strategic objectives, promoting accountability and a culture of continuous improvement.
Collaborate with cross-departmental teams, including product development, marketing, and operations, to innovate and enhance value propositions tailored to national account needs.
Lead complex contract negotiations, crafting mutually beneficial agreements that ensure long-term profitability and enhanced customer satisfaction.
Act as the primary representative of GMS at major industry events and forums, advocating the company's brand strengths and thought leadership to enhance market presence.