Director, Membership & Business Development- Washington, DC/Hybrid

The HR Team•Washington, DC

10d•$90,000 - $108,000•Hybrid

About The Position

This role will lead operations of the HIVE at a pivotal moment, as the Anacostia Arts Center (AAC) reopens following renovation. The Director will play a critical role in growing the membership, shaping the member experience, and positioning the HIVE for its next phase of growth, and will lead the integration of the HIVE into WACIF's mission. This role blends operations, business development, community-building, and strategy. The ideal candidate is equally comfortable creating a welcoming, high-quality member experience as well as driving revenue, partnerships, and overall performance of the space. The Director serves as the primary steward of the coworking space, working cross-functionally with Programs, Lending, Marketing, Development, and Finance teams to ensure members are deeply engaged in WACIF's broader offerings. This role requires curiosity and an entrepreneurial mindset with a commitment to continuously test, refine, and evolve strategies that strengthen recruitment, engagement, and retention. The Director will manage with a high level of ownership and help shape the future growth and positioning of the HIVE as a key entrepreneurial and community platform within the Anacostia Arts Center.

Requirements

Bachelor's degree in business, marketing, communications, real estate management, or other relevant fields.
Minimum of 7 years' professional experience in one or more of the following areas: coworking space operations, business administration, public administration, non-profit administration, and/or small business management, development, and/or assistance.
Experience in Microsoft Office Suite
Experience in organizing events
Must be a team player, able to work within a team structure, and collaborate with a diverse set of stakeholders to develop effective partnerships
Demonstrated skills at building and cultivating strong relationships with key stakeholders, including staff and small business owners
Strong interpersonal, verbal, and written communication skills
Excellent organizational and problem-solving skills and abilities
Comfortable operating and troubleshooting Audio/Video Tech + Internet
Should be organized, detail-oriented, and a multitasker

Nice To Haves

Familiarity with Stripe and Optix or similar payment processing and coworking space management software preferred.
Entrepreneurship and/or small business experience preferred.