Director, Medical-Surgical

Lifepoint Health•Gallatin, TN
•Onsite

About The Position

The Director, Medical-Surgical directs the department’s activities and resources to achieve departmental and organizational objectives. The role develops and implements departmental goals, plans, and standards consistent with clinical, administrative, legal, and ethical requirements. It directs and evaluates operations—including patient care delivery, information technologies, service levels, and complaint management—to meet performance and quality objectives. The Director plans and monitors staffing activities, prepares and manages departmental budgets, coordinates audits, fosters professional growth, and integrates evidence-based practices into operations and clinical protocols. The position supervises staff, including assigning and reviewing work and handling hiring, termination, training, performance reviews, and corrective action. It serves internal and external stakeholders and requires handling sensitive or confidential information and understanding healthcare regulations and compliance, including HIPAA. The role is based in a hospital and office environment and requires minimal overnight travel, up to 10%. The employee may encounter healthcare-related hazards, including bloodborne pathogens, contagious illnesses, toxic chemicals, and biohazardous materials, and may need to use protective equipment.

Requirements

  • Current, active Tennessee Registered Nurse license.
  • Bachelor’s degree in nursing from an accredited nursing school.
  • BLS.
  • Business mathematical skills, including calculating rates, ratios, and percentages and interpreting graphs.
  • Moderate computer skills, including use of email, word processing, data entry, spreadsheets, graphics, and basic functions in documents, databases, and presentations.
  • Complex communication skills, including communicating complex information, addressing delicate situations, motivating others, and persuading others.
  • Ability to analyze and solve varied, complex business problems using knowledge, skills, precedent, and practices.
  • Ability to make decisions affecting department management and operations and set goals and priorities for a functional area.
  • Project planning and organization skills, including managing multiple projects, delegating tasks, overseeing projects, and allocating resources.
  • Ability to meet the position’s physical and mental demands, including occasional lifting or moving of up to 20 pounds and extended computer use.
  • Ability to travel overnight up to 10% by land and/or air.

Nice To Haves

  • Master’s degree.

Responsibilities

  • Direct departmental activities and resources to achieve departmental and organizational objectives.
  • Develop and implement departmental goals, plans, and standards consistent with organizational clinical, administrative, legal, and ethical requirements.
  • Direct and evaluate department operations, including patient care delivery, information technologies, service-level determination, and complaint management.
  • Plan and monitor staffing activities, including hiring, orientation, evaluation, disciplinary actions, and continuing education.
  • Prepare, monitor, and evaluate departmental budgets and ensure operations comply with allocated funding.
  • Coordinate and direct internal and external audits.
  • Create and foster an environment that encourages professional growth.
  • Integrate evidence-based practices into operations and clinical protocols.
  • Manage staff work by planning, assigning, scheduling, and reviewing work and ensuring quality standards.
  • Hire, terminate, train and develop staff, review performance, and administer corrective action.
  • Maintain regular and reliable attendance and perform other duties as assigned.
  • Serve internal co-workers and external customers, clients, patients, contractors, and vendors.

Benefits

  • Medical, dental, and vision coverage.
  • Life, accident, critical illness, and hospital indemnity insurance.
  • Short- and long-term disability insurance.
  • Paid family leave and paid time off.
  • Higher education and certification tuition assistance.
  • Loan assistance.
  • 401(k) retirement package with company match.
  • Wellness programs, including free gym memberships, virtual care appointments, mental health services, and discount programs.
  • Ongoing learning and career advancement opportunities.
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