Director, Medical-Surgical

Lifepoint Health•Gallatin, TN

About The Position

The Director, Medical-Surgical directs departmental activities and resources to meet departmental and organizational objectives. The role develops and implements departmental goals, plans, and standards consistent with clinical, administrative, legal, and ethical requirements. It directs and evaluates department operations, including patient care delivery, information technologies, service levels, complaint management, staffing, budgets, audits, and quality control. The Director fosters professional growth and incorporates evidence-based practices into operations and clinical protocols. This position supervises staff, including planning and assigning work, reviewing quality, hiring, terminating, training and developing employees, evaluating performance, and administering corrective action. It serves internal coworkers and external customers, clients, patients, contractors, and vendors, and involves access to sensitive or confidential information. The position requires understanding healthcare regulatory and compliance requirements, including HIPAA, and applying policies and procedures. The role is based in a well-lit, ventilated, climate-controlled office and hospital environment, with routine office equipment and potential exposure to bloodborne pathogens, contagious illnesses, toxic chemicals, and biohazardous materials. Minimum overnight travel of up to 10% by land and/or air is required.

Requirements

  • Current, active Tennessee Registered Nursing license.
  • Bachelor’s degree in nursing from an accredited nursing school.
  • BLS.
  • Business mathematical skills, including calculating rates, ratios, and percentages and interpreting graphs.
  • Moderate computer skills, including frequent use of email, word processing, data entry, spreadsheets, and graphics, and the ability to create and maintain business documents and presentations.
  • Complex communication skills, including communicating with management and addressing delicate situations.
  • Ability to analyze and interpret varied, complex business problems.
  • Functional independent judgment, including setting goals and priorities and resolving problems for others.
  • Project planning and organization skills, including handling multiple projects, delegating tasks, overseeing projects, and allocating resources.
  • Understanding of healthcare regulatory and compliance requirements, including HIPAA, and skill in applying policies and procedures.

Nice To Haves

  • Master’s degree.

Responsibilities

  • Direct departmental activities and resources to achieve departmental and organizational objectives.
  • Develop and implement departmental goals, plans, and standards consistent with clinical, administrative, legal, and ethical requirements.
  • Direct and evaluate departmental operations, including patient care delivery, information technologies, service level determination, and complaint management.
  • Plan and monitor staffing activities, including hiring, orientation, evaluation, disciplinary actions, and continuing education.
  • Prepare, monitor, and evaluate departmental budgets and ensure operations comply with allocated funding.
  • Coordinate and direct internal and external audits.
  • Create and foster an environment that encourages professional growth.
  • Integrate evidence-based practices into operations and clinical protocols.
  • Plan, assign, schedule, and review staff work; ensure quality standards; and manage hiring, termination, training, development, performance reviews, and corrective action.
  • Maintain regular and reliable attendance and perform other duties as assigned.

Benefits

  • Multiple levels of medical, dental, and vision coverage for full-time and part-time employees.
  • Life, accident, critical illness, and hospital indemnity insurance.
  • Short- and long-term disability coverage.
  • Paid family leave and paid time off.
  • Higher education and certification tuition assistance.
  • Loan assistance.
  • 401(k) retirement package with company match.
  • Wellness programs, including free gym memberships, virtual care appointments, mental health services, and discount programs.
  • Ongoing learning and career advancement opportunities.
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