Director Medical Services

UNC Health • Raleigh, NC

2d • Onsite

About The Position

UNC Health Rex is seeking a collaborative, strategic nursing leader to direct Intermediate Care and Intensive Care teams, including the 4 East and 4 West Intermediate Care units, the Critical Response Team, the Medical-Surgical Intensive Care Unit, and the Neuroscience Intensive Care Unit. The Director is responsible for planning, implementing, and overseeing medical services projects and programs in the assigned clinical setting, with a focus on clinical excellence, patient outcomes, team development, and patient and teammate experience.

The role provides operational and financial leadership across Medical Nursing areas and Nursing Operations, including budget development and monitoring, resource allocation, master staffing plans, and review of financial and operational performance. The Director leads performance and quality improvement, supports evidence-based practices, ensures qualified staffing and necessary resources, and promotes organizational and nursing goals. The position also develops clinical managers, clinical nurse specialists, and staff development educators; maintains collegial relationships with Medical Staff; and represents Rex Healthcare in professional and community organizations.

This is a full-time, onsite position in Raleigh, North Carolina, scheduled for 40 hours per week on a day schedule. The position is exempt from overtime.

Requirements

• Master's degree in nursing or equivalent.
• North Carolina RN licensure.
• Nursing specialty certification by examination or portfolio.
• Four years of related experience and/or training.
• Ability to read, analyze, and interpret scientific and technical journals, financial reports, and legal documents.
• Ability to respond to inquiries or complaints from customers, regulatory agencies, or members of the business community.
• Ability to write speeches and articles for publication in a prescribed style and format.
• Ability to present information effectively to top management, public groups, and boards of directors.
• Ability to use Word, Excel, PowerPoint, and project management software.
• Ability to work with probability and statistical inference and apply fractions, percentages, ratios, and proportions to practical situations.
• Ability to define problems, collect data, establish facts, and draw valid conclusions.
• Ability to interpret technical instructions in mathematical or diagram form and work with abstract and concrete variables.
• Leadership experience developing managers and building high-performing teams is sought.
• Strong operational and financial leadership, including budget management, staffing, and productivity oversight, is essential.
• Collaborative, innovative, adaptable leadership and ability to navigate competing priorities in a fast-paced healthcare environment.

Responsibilities

• Direct development and administration of budgets for Medical Nursing areas and Nursing Operations.
• Recommend and allocate resources according to departmental and organizational goals and objectives.
• Develop master staffing plans for all assigned areas.
• Review financial and operational data relating to service quality, workload, revenue, and expenses, and take corrective action as appropriate.
• Monitor salary and non-salary budgets for assigned areas.
• Provide direction for cost-effective, quality patient care in accordance with regulatory, professional, and organizational standards.
• Use knowledge of current Medical Nursing and Nursing Operations practices and standards to lead performance improvement activities.
• Lead efforts to improve operations and outcomes in Medical Nursing areas and Nursing Operations.
• Establish and provide leadership for corporate, divisional, and nursing unit goals supporting the organizational mission.
• Direct processes to measure, assess, and improve patient and departmental outcomes.
• Present information and recommendations to the Performance Improvement Committee when indicated.
• Coordinate and integrate services throughout the organization.
• Ensure qualified, competent staffing and availability of space, equipment, and other resources needed to meet the scope of services.
• Organize Medical Nursing division and Nursing Operations through selection and development of Clinical Managers, Clinical Nurse Specialists, and Staff Development Educators.
• Establish and maintain collegial working relationships with Medical Staff.
• Adhere to the American Nurses Association Code of Ethics.
• Participate in performance improvement and quality improvement activities.
• Recognize, support, and use evidence-based nursing and management practices.
• Represent Rex Healthcare through active participation in professional and community organizations.
• Participate in and support nursing shared governance activities.

What This Job Offers

• Job Type: Full-time
• Career Level: Director