Director, Marketplaces & Ecommerce
About The Position
Aura was founded by two early Twitter software engineers who wanted to take what they knew about social connections and create a way for families to come together around their best memories. The combination of seamless sharing across a smartphone app and a beautiful digital frame resonated, and Aura is now used by millions of families with more than 1 billion photos shared in 2025 alone. What is known as the best digital picture frame by Wirecutter has always been about something more ambitious: a private, trusted platform for connection with your close loved ones. Aura is now available in thousands of leading retail stores across North America and Europe. As Director of E-commerce, you own the post-click experience on auraframes.com and Amazon marketplace experience. From the moment a shopper lands on the site to the moment they convert (and come back), you are responsible for turning traffic into revenue. This is a high-ownership role on our Amazon 3P experience, Shopify-powered storefront, and other marketplaces. You will lead conversion rate optimization, site merchandising, and the on-site customer journey, partnering closely with paid media, lifecycle, brand, and product to make auraframes.com the best place to buy an Aura.
Requirements
- 7+ years in e-commerce, with significant time owning a DTC storefront and marketplaces. Shopify experience strongly preferred.
- A proven CRO track record. You can point to tests you designed and the revenue they drove.
- Strong analytical fluency. You are comfortable with site analytics (GA4 or equivalent), A/B testing tools, and translating data into decisions.
- Merchandising instinct paired with operational rigor. You can make a page convert and ship it on time.
- A bias toward ownership. You set strategy and you execute, and you do not wait to be told what to test.
- Excellent cross-functional collaboration skills across marketing, product, and engineering.
Nice To Haves
- Experience scaling a brand through $100M+ in DTC revenue.
- Familiarity with measurement frameworks (MER, incrementality, post-purchase attribution).
- Experience with gifting or considered-purchase categories.
Responsibilities
- Own the marketplace strategy across Amazon and emerging channels, balancing profitable growth, brand presentation, operational excellence, and channel expansion.
- Own the full funnel from landing to purchase. Build and run a continuous testing roadmap, across landing pages, PDPs, cart, and checkout and build a mature CRO discipline. Set the agenda for what we test, why, and how we measure lift.
- Manage product presentation, bundling, pricing display, and promotional execution on-site. Translate seasonal moments (Back to School, holiday, gifting) into compelling on-site experiences.
- Own page speed, navigation, search, and the overall usability of the storefront. Reduce friction at every step.
- Lead our Shopify storefront roadmap, including theme, apps, and integrations. Partner with engineering and agencies as needed.
- Own e-commerce revenue targets, forecast site performance, and report on the metrics that drive the channel.
- Work with paid media to align landing experiences to campaigns, with lifecycle to convert and retain, and with brand to keep the storefront on-message.
- Develop a point of view on assortment, bundling, pricing architecture, and merchandising that maximizes conversion, AOV, and profitability
- Drive personalization across the storefront using customer behavior, merchandising, and AI to create more relevant shopping experiences
- AI-first mindset with a track record of identifying, building, and deploying AI solutions (agents, workflows, automations, and copilots) that create competitive advantage and operational efficiency.
Benefits
- Competitive compensation, including an employer-sponsored 401(k) — and we fully match the first 4% of contributions
- Comprehensive health plans: we pay up to 100% of the premium for employees and ~50% for families
- Generous stock option program, which begins vesting after 1 year at the company
- Flexible time off – you’re required to take off at least 10 days in addition to all company holidays
- A monthly fitness and wellness allowance of up to $150
- Lunch and snacks on us every day in our NYC and SF offices
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
