Director, Marketing Operations — US Obesity

Pfizer • Collegeville, PA

2d • $176,600 - $294,300

About The Position

Great marketing at scale doesn’t happen without great operations behind it. The Director, Marketing Operations is a critical role on Pfizer’s US Obesity team— responsible for building the operational infrastructure that will enable a high-performing consumer marketing organization to execute with speed, quality, and compliance ahead of launch. This is a role for a builder: someone who can design the systems, workflows, and governance frameworks a new franchise needs, then run them with discipline as the team grows. The Director will be the operational backbone of the consumer marketing team, partnering directly with senior marketing leaders, agency partners, and cross-functional stakeholders to keep complex, multi-workstream programs on track. It’s both a strategic and a hands-on role — and the person who thrives here will take genuine pride in making the work better by making the machine behind it better.

Requirements

• BA/BS with 8+ years or MBA/MS with 7+ years of experience in marketing operations, content operations, brand marketing, or related field; pharmaceutical or healthcare experience required.
• Demonstrated experience managing content and creative production workflows in a regulated environment, including MLR or equivalent review processes.
• Proven track record managing agency relationships, scopes, and budgets within a large, complex organization.
• Strong executive presence with exceptional verbal and written communication skills; able to influence senior leaders and cross-functional partners.
• Strategic thinker with strong operational discipline; ability to build structure in ambiguous environments and drive teams to results.
• Deep familiarity with core marketing deliverables, including consumer research, message maps, promotional assets, etc.
• Embodies core values of Excellence, Equity, Courage, and Joy, while contributing to a positive and collaborative team culture.
• Permanent work authorization in the United States.

Nice To Haves

• Experience with omnichannel marketing platforms and tools (e.g., Adobe Experience Manager, Workfront, Veeva Vault).
• Background in consumer or DTC marketing operations, in addition to HCP-facing content workflows.
• Familiarity with performance marketing metrics and optimization strategies.
• Exposure to digital transformation initiatives and content supply chain operations.
• Experience supporting a pharmaceutical product launch.

Responsibilities

• Lead end-to-end marketing operations for the US Consumer Obesity franchise, including content and creative workflow, asset management, MLR submission planning, and project tracking across all consumer-facing programs.
• Manage overall agency operations — ensuring scopes, burn rates, work product, and reporting are aligned with budgets and benchmarks, and driving year-over-year efficiency.
• Own the marketing operations technology stack, including project management and content management platforms (e.g., Workfront, Veeva Vault), and drive adoption and optimization across the team.
• Build and maintain operational dashboards and reporting to track content pipeline health, budget utilization, and project status for leadership visibility.
• Collaborate cross-functionally with CMO, MLR, S&C, and digital partners to identify dependencies, resolve bottlenecks, and proactively address operational challenges with scalable solutions.
• Develop and evolve operational playbooks, governance frameworks, and ways of working as the team grows toward launch.
• Ensure seamless integration across paid, owned, and earned execution by partnering with media, digital, and performance teams on workflow and timing.
• Stay current on industry trends, emerging technologies, and content supply chain innovations to continuously improve team operations.

Benefits

• 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution
• paid vacation, holiday and personal days
• paid caregiver/parental and medical leave
• health benefits to include medical, prescription drug, dental and vision coverage
• Relocation assistance may be available based on business needs and/or eligibility.

What This Job Offers

• Job Type: Full-time
• Career Level: Director