Director, Marketing Operations

Morning Consult•,

1d•$124,900 - $205,500•Remote

About The Position

Morning Consult is a global market decision intelligence company changing how modern leaders make smarter, faster, better decisions. The company pairs its proprietary high-frequency data with applied artificial intelligence to better inform decisions on what people think and how they will act. This role can be based in Washington, DC; New York, NY; Chicago, IL; or remotely. Own the systems, data, and processes that turn Morning Consult's marketing into pipeline — and make the function AI-native. You'll run HubSpot and Salesforce, lead routing to business development, lifecycle reporting, paid media measurement, and global consent. This is a player-coach role: you'll manage a Senior Marketing Operations Specialist and stay hands-on. It sits in Business Operations with a dotted line to Marketing.

Requirements

10+ years in marketing ops or a related function, with 8+ hands-on in marketing automation.
Deep HubSpot and Salesforce expertise, inclusive of Process Builder, understanding of APEX functions, and deployment and maintenance of custom objects for marketing use cases.
B2B experience required, including a role at a post-Series B or C company (roughly 200–1,000 people) with a 30+ person sales team.
Proven owner of lifecycle ops, lead routing, and MQL-based reporting, working closely with BizDev or SDRs.
Experience supporting paid marketing, and running ABM or supporting enterprise selling.
Working knowledge of GDPR and global consent.
Experience managing people and owning a function, roadmap, and budget.
Strong project manager: you run multiple initiatives and switch context without dropping details.
You build with AI, not just use it. You've shipped agents or automations (Claude Code, Cursor, Clay, n8n, or similar) with measurable impact.
Forms, landing pages, UTMs, and tracking are table stakes.
Clear communicator who influences senior stakeholders with data.

Responsibilities

Set the roadmap, own the martech stack and budget, and plan targets and spend with Finance.
Run intake, prioritization, and weekly funnel reviews across Marketing, BizDev, and RevOps.
Own lifecycle stages, scoring, MQL/SQL definitions, and lead routing to BizDev, SLAs included.
Own the integration and data model between HubSpot and Salesforce so every lead lands with the right owner.
Build lifecycle-stage funnel reporting and paid media attribution, and tell leadership where to shift spend.
Own global consent (GDPR, CCPA, CAN-SPAM) with Legal, plus enrichment, deduplication, and launch QA.
Ship AI agents and automations across scoring, routing, enrichment, QA, and reporting. Own the AI roadmap and measure what it returns.
Manage and grow a Senior Specialist, and shape future headcount.