Dir, MAPS (Market Access Patient Services)/Medical Data Partnerships Lead

Novartis

19d•$185,500 - $344,500•Remote

About The Position

The Director, Market Access, Patient Services and Medical Data Partnerships will work within Novartis’s Data Innovation, Partnerships and Products (DIPP) team, part of the Data Products and Foundations pillar of SPT. The role establishes and manages strategic data partnerships supporting the US Commercial organization and broader SPT priorities. It oversees existing partnerships to maintain compliance and quality and to ensure Novartis teams have suitable systems, processes, and data access to meet business needs. The position manages external data partnerships, monitors spending, and ensures partnerships meet data needs, data standards, governance expectations, and regulatory requirements. It works with cross-functional teams to assess partnership effectiveness, track performance and spend, enforce data stewardship, and promote effective use of data assets. The Director also helps identify innovative data offerings and evaluate responsible integration of AI into partnerships, data workflows, and commercial use cases to improve speed, insight generation, and enterprise value. The role is remote anywhere in the U.S., subject to possible restrictions based on legal entity, and does not provide relocation. The position requires 20% travel; working-hour expectations and any additional travel details are defined by the hiring manager.

Requirements

Bachelor's or Master's degree in Information Management, Computer Science, Business Administration, or a related field.
At least 8 years of experience in pharmaceutical, healthcare, or pharmaceutical-focused data vendor environments establishing and managing data partnerships, with a strong focus on data management and translating data to support use cases.
Expert understanding of data partnership principles, frameworks, and best practices, with the ability to form strategic collaborations with external data providers and vendors.
Familiarity with regulatory requirements and industry standards related to data privacy and security.
Excellent leadership, communication, and stakeholder-management skills.
Ability to influence and drive change in a complex organizational environment.
Strong analytical and problem-solving skills, including assessing and managing risks related to external data partnerships and protecting the integrity, security, and quality of shared data.

Nice To Haves

Experience working for a data vendor or partnering extensively with data vendors, functional teams, or therapeutic-area teams to define, evaluate, integrate, and operationalize data assets.
Curiosity and practical experience evaluating emerging data capabilities, including AI-enabled tools, advanced analytics opportunities, and new partnership models.

Responsibilities

Oversee the performance and outcomes of external data partnerships, including third-party platforms, vendors, and technology solutions.
Develop and execute the data partnership strategy, including identifying critical organizational data needs.
Partner with Medical, Market Access, and Patient Services stakeholders to identify, evaluate, and manage partnerships that strengthen medical insights, real-world evidence, access, patient services, field medical execution, and outcomes-oriented decision-making.
Work collaboratively to ensure data addresses business use cases.
Identify and evaluate innovative data offerings and emerging data sources, and explore AI-enabled capabilities to enhance customer engagement, marketing effectiveness, decision-making, and scalable business impact.
Establish data quality service-level agreements and metrics with external data partners.
Monitor and enforce data quality, security, and compliance standards for external data sources, platforms, and vendors, in collaboration with Data Monitoring and Standards.
Work with data vendors and cross-functional teams to resolve data quality issues and communicate related changes.
Facilitate data acquisition from requirements gathering through integration into Novartis platforms and systems.
Establish oversight mechanisms for external partnerships to ensure compliance with data standards, data-sharing agreements, and internal data-management policies.
Support data stewardship practices across platforms, vendors, and technology solutions, and provide performance metrics and governance reports to senior leadership.
Coordinate internal training and awareness initiatives on effective and compliant data use.
Continuously evaluate partnerships and technology solutions to maintain standards across DIPP data partnerships.