Director Major & National Accounts

Blue Cross of Idaho•Bozeman, MT

2d•Onsite

About The Position

Blue Cross of Idaho (BCI) has an exciting opportunity for a Director of Major and National Accounts to lead a high‑impact team responsible for managing and growing the organization’s largest and most complex employer relationships. This role ensures an exceptional, person‑focused client experience while driving retention, growth, and enterprise alignment. The Director serves as a senior client advocate, people leader, and strategic connector across the organization. This role reports to the VP, Growth and Retention and is located at the corporate headquarters in Meridian, Idaho. #LI-Onsite

Requirements

Ten (10) years experience sales or account management experience managing national or strategic accounts to include management experience
Bachelor’s Degree; or equivalent work experience (Two years’ relevant work experience is equivalent to one-year college)
Active or eligible insurance license (health, life, and/or disability) or must obtain within 120 days of hire
Proven people leader with deep experience in group or individual sales and national or key account management.
Strategic, relationship‑driven leader with a strong market presence and the ability to influence senior levels.
Data‑driven decision maker with experience using CRM and analytics to guide performance.
Effective communicator capable of delivering clear, compelling messages internally and externally.

Nice To Haves

Experience working for a health plan or health care delivery system
Experience with Salesforce; familiarity with AI‑enabled tools

Responsibilities

Set and execute national and key account strategy to strengthen client relationships, improve retention, and drive growth.
Lead, coach, and develop a team of Account Executives, fostering accountability, capability, and service excellence.
Partner cross‑functionally with Sales, Underwriting, Product, Operations, and Claims to deliver a seamless client experience.
Build trusted relationships with brokers, consultants, and senior client partners; represent the organization in key market discussions.
Leverage market insights, analytics, and stewardship reporting to inform strategy and drive continuous improvement.
Translate client and broker feedback into actionable enterprise initiatives.
Perform other duties and responsibilities as assigned.