Director, Loan Pricing & Product Strategy – Consumer Lending

BECU•Remote, WA, WA

7d•$155,200 - $288,000•Hybrid

About The Position

The Director, Loan Pricing & Product Strategy leads pricing strategy and product management for BECU’s consumer lending portfolio. This role uses financial analysis, product management, market intelligence, member behavior, and competitive insights to support sustainable growth, portfolio performance, and BECU’s strategic objectives. The director develops competitive pricing strategies and works with Treasury and Finance to validate assumptions for asset/liability management, interest rate risk scenarios, and funds transfer pricing. The role also sets the vision, strategy, and roadmap for multiple consumer lending products, including personal loans and personal lines of credit. It establishes strategic priorities, guides product innovation and development, and supports products and capabilities that improve member engagement and experience across channels. The director leads and develops staff, collaborates across the organization, and uses product performance metrics and market insights to guide continuous improvement. Candidates must reside in Washington, Oregon, Idaho, California, Arizona, Texas, North Carolina, South Carolina, Georgia, or Virginia. Washington residents within reasonable driving distance of BECU’s Tukwila Headquarters are encouraged to work onsite Tuesdays and Wednesdays. Candidates outside commuting distance who live in an approved remote-work location will work primarily remotely.

Requirements

Bachelor’s degree or equivalent work experience in a business or related discipline.
At least 8 years of product management, product pricing, finance, or equivalent experience.
At least 5 years of people-leader experience.
Experience working with consumer lending products such as personal loans, personal lines of credit, or credit cards.
Residence in Washington, Oregon, Idaho, California, Arizona, Texas, North Carolina, South Carolina, Georgia, or Virginia.

Nice To Haves

Advanced degree.
Understanding of Product P&L, member value, and return on investment/return on assets drivers.
Strong analytical ability and experience using different types of data to form hypotheses and develop and recommend strategies.
Experience overseeing all elements of the product development lifecycle.
Ability to proactively identify business and customer needs and opportunities, overcome barriers, and formulate solutions with minimal supervision.
Experience leading cross-functional teams.
Experience managing and maintaining vendor relationships.

Responsibilities

Serve as the primary point of contact and subject-matter expert for product pricing within the Consumer Lending product management team; support financial analysis and pricing initiatives and provide data for profitability models and pricing decisions.
Develop product and pricing recommendations aligned with BECU’s strategic, financial, and growth goals.
Oversee Consumer Loan P&L and support achievement of business plan expectations, including loan balance and membership growth.
Partner with Treasury and Finance to validate assumptions used in asset/liability management, interest rate risk scenarios, and funds transfer pricing.
Develop and oversee the vision, strategy, and roadmap for one or more complex products, setting priorities and approaches that support long-term objectives.
Evaluate feedback on new products, services, and modifications; identify member and product opportunities and incorporate findings into long-term product and member strategies.
Drive research, concept development, prioritization, and delivery of products and services that strengthen BECU’s capabilities.
Own portfolio and product goals and priorities across one or more capabilities, keeping initiatives aligned with organizational objectives.
Assess insights and lessons learned over time and use them to refine product vision, priorities, and roadmaps.
Provide thought leadership on competitive trends and evolving tools and strategies for customer engagement.
Partner with Marketing on product marketing initiatives informed by marketplace and industry changes.
Identify, quantify, and recommend strategies to capitalize on market opportunities and address product penetration gaps across geographies and member segments.
Share market findings, product insights, and recommendations throughout the organization to support strategic decision-making.
Collaborate with User Experience and Design on discovery and research for member and employee experience journeys.
Identify industry partners and ecosystem collaborators who can help deliver product strategies and initiatives.
Define and monitor product and capability success metrics and use findings to identify continuous improvement opportunities.
Provide organizational mentorship and guidance and facilitate information sharing among team members.
Coach, mentor, and train individuals and teams to support their growth and development.
Meet regularly with staff to provide feedback on goals and competencies and support their career development.
Perform additional duties as assigned.