Director, Learning Products

Fidelity • Westlake, TX

5d

About The Position

The Director, Learning Products serves as the product owner for a portfolio of innovative learning solutions supporting Fidelity Brokerage. The role translates business strategy into impactful learning experiences, leads a team of learning designers, and drives the exploration, implementation, and evaluation of emerging learning design experiences and technologies. It is critical to advancing Fidelity Brokerage’s shift toward a more product-oriented approach to learning and performance outcomes.

The Brokerage Talent and Learning Team partners across the organization, collaborating with Line HR to support and drive priorities aligned with business needs. The team also engages closely with the Talent, Learning and D&I Enterprise teams on the design of Enterprise initiatives and the implementation of strategies and programs in the Brokerage organization.

Fidelity is transitioning to a full-time onsite working model through a phased regional and role-based rollout. Current onsite expectations vary; some roles and locations require 100% onsite presence, while others require less. Expectations may evolve as the rollout continues. This transition does not apply to fully remote roles. Fidelity will not provide immigration sponsorship for this position. Hiring may be restricted by applicable laws and regulations concerning certain criminal histories.

Requirements

• Exceptional communication and collaboration skills across creative, technical, and business teams.
• Strong analytical mindset and ability to use data to make decisions and measure impact.
• Strong organizational and interpersonal skills for strategic discussions and stakeholder alignment.
• Solid understanding of user experience principles and content design.
• Ability to operate in a developing model and help define ways of working, decision rights, and measures of success.
• Ability to balance multiple workstreams and dependencies while focusing on outcomes.
• Comfort with ambiguity and making thoughtful trade-offs among user needs, business goals, and technical constraints.
• Passion for creating meaningful, consumer-facing learning experiences.
• 10 years in strategic learning solutions.
• Proven ability to lead large, complex, multi-team initiatives with diverse stakeholders.

Nice To Haves

• Master’s degree, or bachelor’s degree with equivalent work experience, in business, education, or organizational development.
• Professional services or consulting experience.
• Knowledge of product management or user experience design.

Responsibilities

• Serve as product owner for a portfolio of learning solutions supporting Fidelity Brokerage.
• Translate business strategy into impactful learning experiences.
• Lead a team of learning designers.
• Drive the exploration, implementation, and evaluation of emerging learning design experiences and technologies.
• Help advance a product-oriented approach to learning and performance outcomes.
• Collaborate with Line HR and enterprise Talent, Learning, and D&I teams to support business priorities and implement initiatives and programs.

What This Job Offers

• Job Type: Full-time
• Career Level: Director