Director, Learning and Development
Walmart•Bentonville, AR
•$110,000 - $220,000•Onsite
About The Position
The Facility Services Field Training Leader develops and leads training strategies that build technical capability, strengthen field execution, and support the upskilling of Facility Services associates. This role partners with Facility Services, Academy, Operations, trade schools, and cross-functional teams to identify skill gaps, create scalable learning solutions, and build talent pipelines that support current and future business needs.
Requirements
- Experience in training, learning and development, field operations, facility services, skilled trades, or a related business area.
- Strong ability to identify business needs, learner needs, capability gaps, and performance improvement opportunities.
- Experience developing or delivering training programs, blended learning solutions, performance support tools, field resources, job aids, or associate development programs.
- Ability to build relationships, influence leaders, and collaborate with cross-functional partners, field teams, trade schools, and workforce development organizations.
- Strong communication, facilitation, coaching, organization, and stakeholder management skills, with a focus on associate growth, technical upskilling, and continuous learning.
- Bachelor’s degree in Business, Human Resources, Communications, Education, or related field and 5 years’ experience in adult learning, training content development, or related area OR 7 years’ experience in adult learning, training content development, or related area.
Nice To Haves
- Leading a cross-functional team
- Project Management
- Supervisory
- Masters: Human Resources
- Masters: Learning and Development
- Project Management - Project Management Professional - Certification
- Six Sigma - Certification
Responsibilities
- Develop and execute upskilling strategies that improve technical proficiency, field readiness, safety awareness, problem-solving capability, and career growth for Facility Services associates.
- Lead the development of training programs, performance support tools, field resources, and blended learning solutions that address learner needs, knowledge gaps, work environments, and business priorities.
- Partner with Facility Services leadership, Academy, Operations, Technology, trade schools, and other business partners to align training solutions with operational needs, infrastructure, and company priorities.
- Build and strengthen partnerships with trade schools, technical colleges, workforce development organizations, and external training providers to support apprenticeships, certifications, internships, and long-term talent pipelines.
- Evaluate training feedback, performance data, and field insights to improve learning strategies, drive consistency, support continuous improvement, and ensure training programs deliver measurable business impact.
Benefits
- Competitive pay
- Performance-based bonus awards
- Medical coverage
- Vision coverage
- Dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- PTO (including sick leave)
- Parental leave
- Family care leave
- Bereavement
- Jury duty
- Voting
- Short-term disability
- Long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes.
- Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
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What This Job Offers
Job Type
Full-time
Career Level
Director
