Director - Learning and Development
About The Position
The Training Director will be a thought leader who will deliver on an effective training plan and the professional development of Colleagues across GCS’ US Small and Middle Enterprises (SME) segment. Specifically, this Director will have end-to-end ownership of New Hire and Leader Development strategy, operating model, and execution. This leader will be responsible for designing and scaling a high-impact learning ecosystem that accelerates speed to productivity, improves sales performance, and strengthens leader effectiveness across a distributed, high-volume organization. This is a highly visible role requiring a strategic operator who can translate business priorities into actionable learning strategies, challenge the status quo, and influence outcomes at all levels.
Requirements
- Strategic operator who can translate business priorities into actionable learning strategies.
- Ability to challenge the status quo.
- Ability to influence outcomes at all levels.
Responsibilities
- Deliver on an effective training plan and the professional development of Colleagues across GCS’ US Small and Middle Enterprises (SME) segment.
- Have end-to-end ownership of New Hire and Leader Development strategy, operating model, and execution.
- Design and scale a high-impact learning ecosystem that accelerates speed to productivity, improves sales performance, and strengthens leader effectiveness across a distributed, high-volume organization.
Benefits
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
