Director, Learning and Development - AI Upskilling
About The Position
The Director, AI Upskilling leads enterprise initiatives that prepare Walmart associates for the future of work. This role builds scalable learning solutions that increase AI fluency, accelerate workforce capability, and expand career mobility through programs such as Associate-to-Technician and other skills-based pathways. Partnering across GTL, Walmart Academy, Talent, Operations, and business stakeholders, the director identifies workforce priorities and aligns learning strategies to business needs. This role oversees strategy, scaling, and partnerships with functional teams to deliver measurable workforce and business impact while supporting Walmart’s long-term workforce transformation. The Walmart Academy learning team advances leadership capabilities through innovative, technology-driven talent development. It designs and delivers learning experiences that enhance coaching, communication, and problem-solving skills, preparing leaders to meet evolving business needs. By aligning learning strategies with organizational goals, the team fosters continuous improvement and operational excellence. Collaborating closely with business leaders, it ensures training programs effectively support priorities and develop a strong leadership pipeline equipped to address future challenges and sustain business growth.
Requirements
- Experience leading teams in learning strategy, workforce development, talent enablement, instructional design, or capability-building functions.
- Proven ability to lead complex cross-functional initiatives and influence outcomes in matrixed organizations.
- Strong strategic thinking with the ability to connect workforce capability efforts to business priorities and operational outcomes.
- Experience designing and scaling enterprise learning, career mobility, workforce transformation, or skills-based talent programs.
- Strong executive communication, stakeholder management, and change leadership skills.
- Ability to navigate ambiguity, build alignment, and drive execution in fast-changing environments.
- Experience using data and insights to evaluate effectiveness and guide decisions.
- Bachelor’s degree in Business, Human Resources, Communications, Education, or related field and 5 years’ experience in adult learning, training content development, or related area OR 7 years’ experience in adult learning, training content development, or related area.
Nice To Haves
- Familiarity with AI enablement, digital fluency, automation, or emerging workforce trends preferred.
- Leading a cross-functional team, Project Management, Supervisory
- Masters: Human Resources, Masters: Learning and Development
- Project Management - Project Management Professional - Certification, Six Sigma - Certification
Responsibilities
- Lead a high-performing team focused on enterprise AI upskilling, specialty learning programs, and workforce pathways.
- Develop and execute Walmart Academy’s AI fluency and workforce capability strategy with GTL and business stakeholders.
- Build scalable skills pathways and career mobility programs aligned to workforce demand.
- Partner across GTL, Academy, Talent, Operations, and business teams to identify capability needs and deliver learning solutions.
- Manage program strategy, pilots, scaling, adoption, measurement, and continuous improvement.
- Use insights and data to evaluate impact, guide decisions, manage partnerships, influence leaders, and shape workforce transformation priorities.
Benefits
- Performance-based bonus awards
- Medical coverage
- Vision coverage
- Dental coverage
- 401(k)
- Stock purchase
- Company-paid life insurance
- PTO (including sick leave)
- Parental leave
- Family care leave
- Bereavement
- Jury duty
- Voting leave
- Short-term disability
- Long-term disability
- Company discounts
- Military Leave Pay
- Adoption and surrogacy expense reimbursement
- Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting.
- Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.
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What This Job Offers
Job Type
Full-time
Career Level
Director
