Director, Landscape Installation Operations

Sunrise Landscape•Tampa, FL

7d•Onsite

About The Position

For more than 40 years, Sunrise Landscape has built a reputation for excellence in commercial landscape design, installation, and maintenance. As a recognized Lawn & Landscape Top 100 company, we are growing rapidly and investing in top talent to help us scale. We are seeking a high-performing Director, Operations with proven experience in commercial landscape or installation (new landscape projects) to lead our teams to deliver excellent service. While this is an operations role, you will only be contacted if you have experience managing specific landscape operations for at least 5 years. This role requires deep expertise in the industry. The Director is responsible for the overall leadership, financial performance, and operational excellence of the Installation Housing department. This role oversees all office and field personnel, manages builder and vendor relationships at a strategic level, and drives the department’s growth and profitability. This team member sets the direction for the team, holds everyone accountable to goals and standards, and ensures the department operates efficiently and with integrity.

Requirements

Experience managing landscape maintenance operations or landscape install/construction across commercial clients for at least 5 years.
4-8 years of progressive operational leadership experience.
3-5+ years leading multiple operational teams.
Experience with operational management software (such as Aspire or similar platforms)
Strong financial acumen with experience managing labor and operating budgets.
Demonstrated ability to coach and develop leaders.

Nice To Haves

Bachelor's degree in Business, Landscape Management, Horticulture, Operations Management, or related field preferred; equivalent experience considered.

Responsibilities

Serves as the management-level escalation point for builder and homeowner communications requiring a senior response
Is copied directly on emails requiring awareness, input, or approval by the Project Coordinator, Services & Warranty Coordinator, or Superintendents
Provides inbox and communication support when volume is high or team coverage is needed
Owns all Housing estimating entirely and independently
Estimates all standard production scopes as well as custom work for builder-specific projects
Evaluates all non-standard or out-of-scope requests and determines pricing and feasibility
Recalibrates estimating inputs regularly using actual vs. estimated cost data
Participates in annual builder pricing reviews and contract renewal cycles
Manages and oversees the permitting process for all Housing projects
Coordinates with builders, municipalities, and internal teams to ensure permits are obtained accurately and on time
Delegates permitting tasks to the Project Coordinator as needed and provides oversight
Serves as the escalation point for any permitting issues, rejections, or builder-specific requirements
Owns Aspire for the Housing department — responsible for accuracy of all opportunities, work tickets, invoicing, and reporting
Performs all final invoice approvals in Aspire — no invoice is issued without this role’s review and approval
Reviews and approves all POs and EPOs entered by the Services & Warranty Coordinator before invoicing proceeds
Clears billing holds or discrepancies blocking invoice issuance
Monitors invoicing follow-up — outstanding invoices, aging items, and anything past payment terms
Produces the weekly Housing report covering houses completed, revenue, completion rates, labor, headcount, and materials
Produces the monthly Housing summary with full revenue, gross margin, labor hours, and material cost detail
Reviews backlog and forecast with the GM; maintains the rolling 60–90 day outlook
Partners with the GM on annual departmental budget and headcount planning
Represents the Housing department in the weekly Branch Operations Meeting
Directly supervises all Housing department positions: Project Coordinator, Services & Warranty Coordinator, and both Superintendents
Conducts regular 1:1s with all direct reports and leads performance reviews across the team
Manages field operations through the Superintendents — providing direction, support, and accountability for field execution, crew performance, and community-level quality
Serves as the final escalation point for warranty vs. billable determinations
Maintains builder relationships at a management level through community visits and ongoing communication
Identifies and pursues opportunities to grow the department, expand builder partnerships, and bring on new communities