SLM Landscape Operations Assistant Manager

ON TOP OF THE WORLD COMMUNITIES LLC•Ocala, FL

About The Position

The Assistant Manager of Landscape Operations assists the Manager of Landscape Operations with landscape maintenance and contract management for sales paths, community buildings, subdivisions, commercial and residential landscapes, community common areas, roadway infrastructure, and irrigation systems. The role also oversees installation of residential irrigation and landscape packages, including contractor compliance with water management district and water supply regulations. The position oversees landscape maintenance and construction contract compliance; directs assigned projects through scheduling, permitting, construction, and quality control; and coordinates multiple landscape and hardscape projects. It supports community services, standards enforcement, infrastructure oversight, contract administration, project design review, cost estimating, and scheduling. The Assistant Manager also supports Sustainable Landscape Management Operations by representing SLM and, in the Manager's absence, supporting and supervising crews, customer service, and equipment. The role requires professional interaction with residents, contractors, management, peers, regulatory agencies, and the public. It also involves assisting with employee, contractor, and consultant supervision and maintaining company standards and a safe working environment.

Requirements

High school diploma or equivalent.
At least 5 years of experience in landscape maintenance and/or installation.
Green Industry BMP certification or ability to obtain it within 30 days.
Ability to read, write, and understand English and follow written and oral instructions.
Strong written, verbal communication, and presentation skills.
Ability to review and understand engineered drawings and landscape plans.
Ability to multitask and establish priorities through project management.
Ability to maintain organization in a changing environment.
Leadership, flexibility, responsibility, and a positive attitude.
Thorough knowledge of office procedures and contract administration.
Ability to write reports and business correspondence.
Ability to effectively present information to management, regulatory agencies, and public groups.
Ability to read graphs and interpret scientific data or other nonverbal communication.
Technical knowledge of irrigation system installation and operation.
Ability to maintain efficiency and meet deadlines.
Conflict resolution and negotiation skills.
Strong interpersonal skills, honesty and integrity, teamwork, self-motivation, a strong work ethic, and commitment to diversity, equity, and inclusion.

Nice To Haves

Education in Landscape Architecture, Horticulture, or a related field.
At least 2 years of experience in a supervisory or equivalent leadership role.
FNGLA Certification or ability to obtain it within 6 months.
Certified Pest Control Operator or similar license.
Bilingual Spanish ability.
Microsoft Office skills.

Responsibilities

Oversee commercial and residential landscape maintenance contract compliance.
Oversee commercial and residential landscape construction contract compliance.
Direct assigned project progress, including scheduling, permitting, construction, and quality control.
Oversee multiple landscape and hardscape projects.
Consult with management about spatial and functional requirements for design review.
Represent company values and direction in public forums and discussions with residents and contractors.
Provide input on landscape site development and maintenance practices.
Share guidance and expertise in landscape, turf, and arboricultural work with peers and other employees.
Monitor contractor invoices against scopes of work and applicable budgets.
Support Resident Services with timely review and completion of service.
Assist with enforcement of community standards.
Assist in managing CDD landscape right-of-way and drainage retention area contracts.
Assist with modification review and compliance.
Oversee community infrastructure standards and compliance, including street signs, road conditions, retention pond maintenance, repairs, and inspections.
Respond to common inquiries from regulatory agencies, internal stakeholders, and the community.
Support Sustainable Landscape Management Operations by representing SLM and, in the Manager's absence, supporting and supervising crews, customer service, and equipment.
Provide customer and resident support as needed.
Coordinate project layout and unified design for review and approval.
Assist with developing cost estimates and schedules.
Assist in supervising employees, contractors, and consultants on assigned projects.
Perform duties in accordance with company standards.
Promote a safe working environment by preventing accidents, preserving equipment, and following safe work practices.
Maintain a positive and professional demeanor toward residents, visitors, and coworkers.
Perform other duties as assigned.