DIRECTOR LABORATORY

Independence Health System•Butler Township, PA

8d•Onsite

About The Position

The Director, Laboratory is responsible for supporting the execution of company strategy across business segments to optimize experience and results. This role involves establishing and maintaining a safe working environment, ensuring staff compliance with safety, environmental, and infection control guidelines, and overseeing the proper use of safety equipment. The Director will hold individuals accountable for non-compliance and ensure the completion of staff competencies, including mandatory education. This position also requires prompt investigation and resolution of significant occurrence and incident reports, practicing and encouraging staff readiness in compliance with agency regulations, and improving HCAP scores according to fiscal year targets. A key aspect of this role is demonstrating continuous improvement in service to internal and external customers and responding to client service recovery issues effectively. The Director will provide opportunities for staff input into the decision-making process, seek input before making decisions, and utilize LEAN tools to streamline work processes, eliminate waste, and improve productivity. This includes leading at least one process improvement initiative for the department annually and participating in at least one LEAN project outside the department per year. The role also involves actively supporting and participating in succession planning initiatives, identifying high potentials, and preparing them for future leadership opportunities. Financial acumen is crucial, requiring consideration of the financial impact of decisions, use of financial concepts for decision making, monitoring financial performance, and developing and managing the department budget at or below expectations, consistent with adjusted volume variations. This position requires 75% domestic travel.

Requirements

Bachelor’s degree in Medical Technology, Clinical Lab Science, Biological Science or related field of study
Five (5) years of experience as a Medical Technologist, Medical Laboratory Scientist, or related role where required experience was gained.
MLT, MS or MLS Certification
2 years of supervisory/management experience in laboratory setting
EMR experience

Responsibilities

Support the execution of company strategy across business segments to optimize experience and results.
Establish and maintain a safe working environment.
Assure staff comply with safety, environmental, and infection control guidelines.
Assure proper use of safety equipment and devices.
Hold individuals accountable if non-compliant.
Assure completion of staff competencies including mandatory education and programs relative to job specific criteria.
Promptly investigate and resolve Significant Occurrence Reports and incident reports as necessary.
Practice and encourage staff readiness in compliance with agency regulations and guidelines.
Improve HCAP scores according to fiscal year targets.
Demonstrate year after year improvement in service to internal and external customers.
Respond to client service recovery issues within required time frame and to the satisfaction of the customer.
Provide opportunities for staff to actively provide input into decision making process.
Seek input before decision is made.
Understand and effectively deploy the LEAN tools to streamline work processes, eliminating waste and redundancy while improving productivity.
Lead at least one process improvement initiative for department per year.
Participate in at least one LEAN project per year outside of department.
Actively support and participate in succession planning initiatives.
Identify high potentials and prepare them for possible future leadership opportunities within Excela Health.
Consider financial impact of decisions.
Use financial concepts for decision making.
Monitor financial performance.
Develop and manage department budget at or below budget expectations and consistent with adjusted volume variations.