Director, Labor Management & Productivity

Wellstar Health System

About The Position

The Director of Labor Management and Productivity develops and implements Wellstar Health System’s performance management program and improvement services. The role applies labor-management and productivity benchmarking expertise to drive continuous improvement and performance across the system, and manages resources to develop management reporting tools and structured improvement methodologies. The Director supports operational and shared services leaders with focused analyses, improvement efforts, and administrative project management. The role also develops training and educational materials on the productivity management system, management approach, and labor budgeting process, and develops and disseminates performance reporting, including key statistics, units of service, benchmarking, and related performance metrics. The Director develops and maintains labor standards used to establish departmental staffing requirements and support procedural-level costing and flexible budgeting. In partnership with departmental leadership, the Director supports productivity improvement, analyzes departments and processes, and performs labor-variance analyses to help teams meet productivity goals. The role also provides project management and analytical resources for operational initiatives, conducts clinical analyses to help leadership improve management and quality of care, and leads or supports performance improvement teams. The Director works autonomously, coordinates services for assigned business units, oversees workflow for assigned staff, and provides direct staff supervision. The role collaborates with leadership to set priorities and deploy improvement work, and translates extensive raw data into executive summaries, interpretations, and recommendations. The Director performs other duties as assigned and complies with Wellstar Health System policies, standards of work, and code of conduct.

Requirements

Bachelor’s degree in Industrial Engineering or a related field.
At least 8 years of labor management or related experience.
Excellent analytical and communication skills.
Strong computer skills, including database analysis.
Ability to work autonomously, set priorities, and request resources or support as needed.
Ability to establish approaches, direct and delegate work, and coordinate services and workflow.
Ability to interact and work with operational and departmental leadership to define priorities and support performance improvement.
High attention to detail and ability to research and resolve problems.
Ability to create executive-summary reporting from extensive raw data, interpret findings, and develop recommendations.
Ability to supervise staff and coordinate others’ work toward assigned goals.

Nice To Haves

Master’s degree.

Responsibilities

Develop and maintain labor standards used to establish departmental staffing requirements and support costing and flexible budgeting.
Support hospital and shared services leaders with productivity improvement efforts, including analyses of departments and processes.
Perform labor-variance analyses with departmental leadership to support achievement of productivity goals.
Provide project management and analytical resources to hospital leadership for operational initiatives.
Develop and initiate clinical analyses that support leadership efforts to improve management and quality of care, and coordinate improvement processes as appropriate.
Lead performance improvement teams as assigned and support teams through active participation or analytical support.
Develop training and educational materials related to the productivity management system, management approach, and labor budgeting process.
Develop and disseminate performance reporting, including key statistics, units of service, benchmarking, and related performance metrics.
Develop management reporting tools and structured improvement methodologies.
Coordinate services for assigned business units, oversee workflow for assigned staff, and provide direct staff supervision.
Coordinate the work of others and manage deployment of performance improvement work with leadership.
Perform other duties as assigned and comply with Wellstar Health System policies, standards of work, and code of conduct.