Director Lab Operations - Americas
About The Position
The Director Lab Operations – Americas leads and drives integrated laboratories across United States and Latin America to deliver excellent and efficient service, meeting internal and external customer needs and expectations. The role focuses on achieving goals for cost, productivity, quality, safety, and customer/employee satisfaction. This position collaborates with segments, Customer Operating Units (COUs), and regional leadership on forecasting, prioritization, and planning for capacity and capability, ensuring stability and optimal utilization of regional lab operations. The Director is responsible for implementing productivity improvements, overseeing operating plans, lab footprint, goals, and budgets, and ensuring compliance with quality and accreditation standards. UL Solutions is a global leader in applied safety science, transforming safety, security and sustainability challenges into opportunities for customers in more than 110 countries. UL Solutions delivers testing, inspection and certification services, together with software products and advisory offerings, that support our customers’ product innovation and business growth. The UL Mark serves as a recognized symbol of trust in our customers’ products and reflects an unwavering commitment to advancing our safety mission. We help our customers innovate, launch new products and services, navigate global markets and complex supply chains, and grow sustainably and responsibly into the future. Our global network of 80+ laboratories is constantly evolving, because the world around us is always changing. We embrace this — we invest in improving our equipment and our skills so we’re one step ahead of the market. One day we could be setting up a burn test and the next, simulating a tornado. And because we’re always evolving, your career will evolve alongside us, whether you’re working on brand new technology or connecting with experts around the globe. Join our team, drive the growth of our organization and deliver real change — in a changing world.
Requirements
- Leadership experience in managing integrated laboratories.
- Experience in driving efficiency and service excellence.
- Proven ability to achieve goals in cost, productivity, quality, safety, and customer/employee satisfaction.
- Strong collaboration and communication skills for working with various stakeholders.
- Experience in forecasting, prioritization, and capacity planning.
- Knowledge of operating plans, lab footprint management, goal setting, and budgeting.
- Understanding of quality and accreditation standards.
Responsibilities
- Leads and drives integrated laboratories across United States and Latin America to deliver excellent and efficient service.
- Meets internal and external customer needs and expectations.
- Achieves goals for cost, productivity, quality, safety, and customer/employee satisfaction.
- Collaborates with segments, Customer Operating Units (COUs), and regional leadership on forecasting, prioritization, and planning for capacity and capability.
- Ensures stability and optimal utilization of regional lab operations.
- Implements productivity improvements.
- Oversees operating plans, lab footprint, goals, and budgets.
- Ensures compliance with quality and accreditation standards.
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
