Director, Lab Operations - Southwest
About The Position
Quest Diagnostics is seeking an inspiring, process-oriented Director of Lab Operations to oversee technical laboratory activities at our Lewisville, TX facility. This pivotal leadership role is ideal for a collaborative problem-solver who wants the opportunity to strategically transform and modernize how we deliver critical health insights. Managing the overall laboratory budget, you will guide and empower a high-performing team dedicated to technical precision, operational excellence, and rigorous regulatory compliance. The Director will ensure the overall success of laboratory operations as measured by service metrics, meeting/maintaining budget projections; client satisfaction; professional staff development and overall communications within/between laboratories, as well as with Patient Services, Logistics, Customer Operations, R&D, Sales/Marketing, Finance, Human Resources, and IT.
Requirements
- Inspiring, process-oriented leadership style.
- Collaborative problem-solver.
- Ability to strategically transform and modernize operations.
- Dedication to technical precision, operational excellence, and rigorous regulatory compliance.
- Experience managing laboratory budgets.
- Experience guiding and empowering teams.
- Experience ensuring operational success measured by service metrics.
- Experience meeting/maintaining budget projections.
- Experience ensuring client satisfaction.
- Experience in professional staff development.
- Experience managing communications within and between departments.
Responsibilities
- Oversee technical laboratory activities.
- Manage the overall laboratory budget.
- Guide and empower a high-performing team.
- Ensure the overall success of laboratory operations as measured by service metrics.
- Meet/maintain budget projections.
- Ensure client satisfaction.
- Oversee professional staff development.
- Manage overall communications within/between laboratories, as well as with Patient Services, Logistics, Customer Operations, R&D, Sales/Marketing, Finance, Human Resources, and IT.
Benefits
- Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
- Best-in-class well-being programs
- Annual, no-cost health assessment program Blueprint for Wellness®
- healthyMINDS mental health program
- Vacation and Health/Flex Time
- 6 Holidays plus 1 "MyDay" off
- FinFit financial coaching and services
- 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
- Employee stock purchase plan
- Life and disability insurance, plus buy-up option
- Flexible Spending Accounts
- Annual incentive plans
- Matching gifts program
- Education assistance through MyQuest for Education
- Career advancement opportunities
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
