Director, IT PMO

Fortrea•Durham, NC

15h

About The Position

The IT PMO Director oversees operational, financial, and quality delivery for a portfolio of projects within Global Project Delivery. With mentoring and support from the Senior/Executive IT PMO Director, this role serves as the voice of the customer, ensures effective project design and execution, and fosters strategic relationships that support business growth. The director manages and develops assigned project management staff, promotes consistent project management excellence, and supports the establishment and assessment of project management standards. The role is accountable for project execution across the portfolio, including budgets, timelines, quality guidelines, risk mitigation, day-to-day operations, and sponsor relationships. It requires working knowledge of IT solution development and deployment, data migration and retirement, IT infrastructure, and IT cybersecurity. The role also includes business development and line management responsibilities.

Requirements

University/college degree, preferably in Information Technology, or an Information Technology certification; relevant and equivalent experience may be considered in lieu of educational requirements.
At least 10 years of IT experience in a related functional area, such as clinical applications, corporate/commercial solutions, IT infrastructure, or IT cybersecurity projects.
At least 2 years of global project management responsibility, ideally in a complex, virtual, and matrix environment leading large multifunctional teams.
Working knowledge of regulatory requirements and IT technologies for the related functional area.
Advanced computer skills, including Microsoft Word, Excel, Project, and PowerPoint.
Demonstrated vision, strategy, and growth experience at project and functional levels.
Experience with broader business/client relationships and business development.
Financial acumen, including P&L, budgets, forecasts, and resources.

Nice To Haves

Master's or other advanced degree.
Certifications in project management, program management, SAFe, Agile, or Scrum.
Global project management experience.
Understanding of Agile ways of working and a Product mindset.
Understanding of GxP quality rules and regulations as they apply to IT project delivery.

Responsibilities

Oversee portfolio project delivery to agreed time, scope, cost, quality, outcomes, and project value.
Ensure portfolio projects comply with applicable GxP quality rules and regulations.
Share ownership of the global portfolio budget/P&L, including top-line growth, operating margin, project cost variance, forecasting, and expense management.
Promote project management excellence and ensure assigned staff consistently meet operational, financial, quality, and process standards.
Implement consistent issue escalation and resolution processes.
Use operational, financial, and quality metrics and dashboards to assess resource needs and staff performance.
Support development and implementation of project tools, templates, reports, and stakeholder performance information.
Champion quality delivery while mitigating risk and assuring patient safety, data integrity, and regulatory compliance.
Ensure a Steering Committee is established for each portfolio project and that project managers lead or co-lead meetings to communicate status, upcoming activities, dependencies, risks, and roadblocks.
Develop understanding of Agile ways of working and a Product mindset, and assist organizational adoption.
Support portfolio management processes and presentations for new projects and client business.
Contribute to business development strategies, identify factors that help win business, and potentially take on responsibilities for new project opportunities.
Oversee proposal development, review proposal executive summaries, and conduct final proposal reviews; work with the Product Leader on proposal preparation and execution.
Ensure handover of projects to Operations.
Promote PMO methodologies and leading-edge technologies to deliver solutions in an agile manner.
Support business/client expectations and satisfaction; develop and foster business, client, and strategic partner relationships; and guide teams in maintaining effective relationships.
Act as an escalation point for business/clients and help them navigate the company to find appropriate solutions.
Align allocated resources with current and forecasted work in capability, quantity, timing, and efficiency.
Attract, select, onboard, develop, and retain talent; strengthen the talent bench and succession.
Assess assigned staff competencies, create developmental plans, and provide line management and technical support, including training, development, and performance reviews.
Contribute to portfolio- and program-specific training development and delivery.
Assign suitable talent to projects at the right time, ensure full utilization, and align assignments with staffing plans.
Help define and implement the Global Project Delivery vision and strategy; translate it into initiatives and priorities, deliver operating and project plans, and track progress in a global, virtual, and complex environment.
Engage with leadership to advance company-wide and Global Project Delivery initiatives.
Model ownership and accountability, delegate for development, support high performers, and maintain a learning orientation.
Occasionally participate in functional and enterprise-level work streams and initiatives.
Perform other duties as assigned by management.