Director, Internal Fraud Reporting & QA
About The Position
The Director, Internal Fraud Reporting & QA plays a critical role in shaping how American Express measures, reports, and communicates internal fraud and insider risk across the enterprise. Reporting to the Vice President of Detection, Reporting, and QA for Internal Fraud, this role is responsible for setting the strategy and leading the delivery of high-quality, data-driven reporting and independent quality assurance that informs decision-making at both executive and enterprise levels. This leader drives the development of key metrics, dashboards, and executive reporting for both Internal Fraud and Insider Risk while establishing robust QA frameworks across internal fraud operations, analytics and business unit (BU) internal fraud activities to ensure data accuracy, consistency, and integrity across all internal fraud reporting. This leader is a strategic thinker and hands-on data storyteller who excels at translating complex internal fraud and control data into compelling insights, while elevating reporting standards, QA practices, and enterprise narratives.
Requirements
- Strategic thinker
- Hands-on data storyteller
- Ability to translate complex internal fraud and control data into compelling insights
Responsibilities
- Setting the strategy and leading the delivery of high-quality, data-driven reporting and independent quality assurance that informs decision-making at both executive and enterprise levels.
- Driving the development of key metrics, dashboards, and executive reporting for both Internal Fraud and Insider Risk.
- Establishing robust QA frameworks across internal fraud operations, analytics and business unit (BU) internal fraud activities to ensure data accuracy, consistency, and integrity across all internal fraud reporting.
- Translating complex internal fraud and control data into compelling insights.
- Elevating reporting standards, QA practices, and enterprise narratives.
Benefits
- Competitive base salaries
- Bonus incentives
- 6% Company Match on retirement savings plan
- Free financial coaching and financial well-being support
- Comprehensive medical, dental, vision, life insurance, and disability benefits
- Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need
- 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy
- Free access to global on-site wellness centers staffed with nurses and doctors (depending on location)
- Free and confidential counseling support through our Healthy Minds program
- Career development and training opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
