Director, Internal Communications

Seattle Children's•Seattle, WA

8d•$157,290 - $235,936•Onsite

About The Position

The Director of Internal Communications leads the strategic planning, development, and project management for all organization-wide internal communication programs to support Seattle Children's mission, vision, and system goals. Acting as a strategic counselor and thought leader, this role ensures internal communications are deeply aligned with business operations and organizational culture while partnering with People & Culture to ensure that workforce strategy, culture, and engagement are not only communicated but activated. The Director oversees the workplace communication strategy, including the technical architecture, development, and content for the CHILD intranet and next-generation engagement technologies. This role drives data-driven workforce engagement by utilizing external benchmarks, pulse surveys, and sentiment analysis to continuously optimize strategies for a diverse, distributed, and frontline and administrative workforce. Additionally, the Director develops and manages comprehensive communication strategies, associated plans, projects, and budgets, while providing leadership for high-stakes initiatives such as crisis communications, major facility enhancements, and system-wide leadership meetings.

Requirements

Bachelor's degree in communications, business administration, public relations, organizational psychology or related field, OR an equivalent combination of education and proven industry experience.
Minimum ten years of progressive experience in internal communications, corporate communications, or public relations.
Minimum five years in a management role.

Nice To Haves

Previous communication leadership experience within a complex healthcare, academic or highly regulated environment.
Experience developing communication strategies specifically designed for frontline, deskless and clinical workforce members.

Responsibilities

Leads the strategic planning, development, and project management for all organization-wide internal communication programs.
Ensures internal communications are deeply aligned with business operations and organizational culture.
Partners with People & Culture to ensure workforce strategy, culture, and engagement are communicated and activated.
Oversees the workplace communication strategy, including the technical architecture, development, and content for the CHILD intranet and next-generation engagement technologies.
Drives data-driven workforce engagement by utilizing external benchmarks, pulse surveys, and sentiment analysis.
Develops and manages comprehensive communication strategies, associated plans, projects, and budgets.
Provides leadership for high-stakes initiatives such as crisis communications, major facility enhancements, and system-wide leadership meetings.