Director Internal Communications

MSG Entertainment Holdings, LLC•New York, NY

2h•Onsite

About The Position

The Director, Internal Communications plays a pivotal role in shaping the employee experience by leading the execution of strategic communications and enterprise-wide initiatives. Reporting to the VP of Internal Communications, this role translates business priorities into clear, compelling messaging that informs, engages, and connects employees. This leader partners closely with senior executives, HR, and cross-functional stakeholders to ensure employees are equipped with the information they need to succeed. The Director oversees enterprise messaging, change communications, and functional communications, while also supporting employee programs and culture initiatives. Additionally, the role is responsible for optimizing internal communication channels to ensure messaging is delivered effectively, consistently, and with impact.

Requirements

8+ years of experience in internal, employee, HR, or corporate communications, or a related field
Bachelor’s degree preferred, or equivalent combination of education and experience
Exceptional writing and strategic messaging skills, including effective use of timing and communication channels
Proven ability to partner with senior leaders and handle sensitive matters with sound judgment and discretion
Strong cross-functional collaboration and relationship-building skills, with demonstrated ownership and initiative
Ability to manage competing priorities, deliver high-quality work under tight deadlines, and maintain strong attention to detail
Demonstrated leadership and influence skills, with the ability to navigate complexity and drive alignment across all levels
Curious, adaptable self-starter who leverages AI and emerging technologies to enhance efficiency and elevate the employee experience

Responsibilities

Partner with VP to implement enterprise internal communications strategy.
Develop and execute communications plans supporting business priorities, organizational initiatives and employee programs across the MSG Family of Companies.
Support the development of communications for senior leaders, including executive announcements and organizational updates.
Develop communications for engagement programs, recognition initiatives, milestones and company events.
Oversee day-to-day management of internal communication channels including email, intranet, print and digital signage, etc., ensuring consistency of messaging across platforms; includes partnering with external vendors.
Track communications effectiveness and provide insights and recommendations to strengthen communication impact.
Stay abreast of the latest internal communications channels and feedback loops and introduce new opportunities to reach employees.
Manage and support the development of a small team.