Director, Internal Communications

Moloco•Menlo Park, CA

1d•Onsite

About The Position

Moloco builds some of the most powerful AI advertising solutions in the world. Our name—short for "machine learning company"—reflects our core mission: democratizing access to the advanced AI that has historically been reserved for tech giants. Led by machine learning pioneers who built some of the most successful ad systems at Google, including YouTube's monetization engine and key search advertising technologies, we're transforming how businesses grow and compete in the digital economy. Built with AI from day one, Moloco’s planet-scale machine learning platform powers a suite of solutions for advertising growth and monetization. Moloco Ads is an AI-powered platform that delivers real business outcomes for mobile app marketers through performance-based user acquisition. Moloco Commerce Media enables retailers and marketplaces to build revenue-generating ad businesses that balance user experience and advertiser performance. Moloco is headquartered in Silicon Valley, with offices in Seattle, New York, San Francisco, Seoul, Beijing, Singapore, Gurgaon, Tokyo, Shanghai, London, Tel Aviv, and Berlin. Moloco is a truly rewarding place to work and in an exciting period of growth, which you could be a part of. Join us today and apply now! The Opportunity: Help define and own Moloco's employee communications strategy, leading the day-to-day of our global internal communications programs and evolving the function as the company scales. Partner with senior leaders on change communications, building clear narratives, toolkits, and cascades that drive understanding across a globally distributed team. Design and implement internal communications programs that connect employees across regions and reinforce culture and strategy. Collaborate on high-stakes internal communications: executive messages, company announcements, town hall remarks, and sensitive employee-facing content. Establish channel governance and communication standards across platforms, with clear guidance on when and how to use each. Build measurement for internal communications effectiveness, tracking reach, clarity, and engagement to continuously improve how we communicate. Coach and prepare executives for internal moments, including talking points, message alignment, and delivery guidance. Partner with recruiting and onboarding teams to ensure new hires understand Moloco's culture, values, and story from day one. Navigate cultural and regulatory differences in communications approaches across North America, EMEA, APAC, and other key regions Anticipate issues and coordinate across Communications, Legal, and People to ensure timely, accurate, and trusted employee communications.

Requirements

8-10 years of strategic communications experience with significant experience leading internal or employee communications at a high-growth or public company.
Proven track record building or transforming an internal communications function, with clear impact on alignment, culture, and employee understanding.
Exceptional writing and editing skills; able to translate complex business strategy into clear, human communication for a globally distributed, technically diverse workforce.
Experience leading change communications and company-wide forums in partnership with People, Legal, and Finance.
Strong executive presence and coaching ability; comfortable preparing senior leaders for high-visibility internal moments.
International communications experience with demonstrated understanding of how cultural and regional differences shape employee communication.
High judgment and discretion, with experience navigating sensitive communications in a fast-moving, high-stakes environment.
AI fluency and curiosity: as an AI company, we expect our communications leaders to actively explore how new tools and practices can make the function smarter and faster.

Responsibilities

Define and own Moloco's employee communications strategy.
Lead the day-to-day of global internal communications programs.
Evolve the internal communications function as the company scales.
Partner with senior leaders on change communications, building clear narratives, toolkits, and cascades.
Design and implement internal communications programs that connect employees across regions and reinforce culture and strategy.
Collaborate on high-stakes internal communications: executive messages, company announcements, town hall remarks, and sensitive employee-facing content.
Establish channel governance and communication standards across platforms.
Build measurement for internal communications effectiveness, tracking reach, clarity, and engagement.
Coach and prepare executives for internal moments, including talking points, message alignment, and delivery guidance.
Partner with recruiting and onboarding teams to ensure new hires understand Moloco's culture, values, and story.
Navigate cultural and regulatory differences in communications approaches across North America, EMEA, APAC, and other key regions.
Anticipate issues and coordinate across Communications, Legal, and People to ensure timely, accurate, and trusted employee communications.