Director, Executive & Internal Communications

Sprinklr • New York, NY

2d • $146,000 - $244,000 • Remote

About The Position

Sprinklr is seeking a Director, Executive and Internal Communications to lead and evolve our Executive Communications and Internal Relations programs. This is a high-impact role at the center of Sprinklr’s narrative—shaping how our leadership communicates, how our employees connect to our strategy, and how our story shows up across the enterprise and into the market. This leader will bring clarity, consistency, and energy to our executive voice while building a modern, AI-enabled, data-driven internal communications ecosystem that drives alignment, engagement, and trust. The right candidate is both a strategist and operator—someone with a strong POV, forward-thinking instincts, a deep curiosity about and willingness to experiment with AI, and a track record of elevating leaders and organizations through communications.

Requirements

• 8-10 years of progressive experience in strategic, corporate, or executive communications roles.
• Experience in SaaS, technology, and/or publicly traded companies strongly preferred.
• Proven track record supporting senior executives (C-suite or equivalent) in high-visibility environments, and supporting the visibility and credibility of those voices in the marketplace.
• Experience building or scaling internal communications programs in complex, fast-moving organizations.
• Exceptional writing and storytelling skills—clear, concise, and authentic.
• Strong strategic acumen with the ability to connect communications to business outcomes.
• Deep understanding of internal channel strategy and how to reach diverse employee audiences effectively.
• Executive presence and ability to influence the highest levels of the organization.
• Strong judgment, instincts, and ability to operate in ambiguity.
• Collaborative, low-ego leader with a strong point of view and the ability to drive alignment.
• Creative thinker who is willing to experiment, challenge norms, and place bold bets.
• High energy, resilient, and comfortable operating in a fast-paced, evolving environment.
• Passion for building culture, transparency, and trust through communication.

Responsibilities

• Serve as a trusted advisor and strategic partner to senior executives, helping shape their voice, narrative, and presence internally and externally.
• Lead development of high-impact executive communications including All Hands, senior leadership forums, keynotes, major announcements, and thought leadership.
• Partner with executives to translate business strategy into clear, compelling, and authentic messaging.
• Elevate executive visibility and consistency through disciplined narrative planning and storytelling.
• Own and evolve Sprinklr’s internal communications strategy—ensuring alignment with business priorities and cultural transformation.
• Design and manage a multi-channel internal communications ecosystem, optimizing channel use based on audience, purpose, and impact.
• Develop clear, engaging content that drives understanding of strategy, reinforces priorities, and builds employee confidence and alignment.
• Champion two-way communication—ensuring employee feedback loops are embedded and actionable.
• Working closely with External Communications, refine executive narrative frameworks that connect product innovation, customer value, and company strategy.
• Ensure consistency of messaging across executive communications, internal channels, and key moments.
• Drive proactive storytelling that positions Sprinklr’s leadership as credible, differentiated, and forward-looking.
• Build and operationalize annual and quarterly communications plans tied to company priorities.
• Establish clear KPIs and measurement frameworks to track effectiveness, engagement, and reach.
• Lead high-stakes communications initiatives including transformation milestones, organizational changes, and major announcements.
• Identify and implement AI workflows and agents to improve productivity and efficiency
• Partner closely with External Comms, Brand, Digital, HR, Product Marketing, and Field teams to ensure coordinated execution.
• Lead and mentor a high-performing communications team and agency partners as needed.
• Act as a strong cross-functional collaborator—earning trust and influence across executive and functional leadership.
• Bring a clear point of view while remaining pragmatic, adaptable, and solutions-oriented.

Benefits

• Voluntary healthcare coverage
• Paid time off
• Mentoring Program
• 401k plan with 100% vested company contributions
• Flexible paid time off
• Holidays
• Generous caregiver and parental leaves
• Life and disability insurance
• Health benefits including medical, dental, vision, and prescription drug coverage

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed