Director, Internal Communications

Okta•San Francisco, CA

3h•Hybrid

About The Position

Secure Every Identity, from AI to Human Identity is the key to unlocking the potential of AI. Okta secures AI by building the trusted, neutral infrastructure that enables organizations to safely embrace this new era. This work requires a relentless drive to solve complex challenges with real-world stakes. We are looking for builders and owners who operate with speed and urgency and execute with excellence. This is an opportunity to do career-defining work. We're all in on this mission. If you are too, let's talk. Director, Internal Communications Location: San Francisco, CA Build the narrative—and the voice—that powers Okta. We’re looking for a Director of Internal Communications to lead how Okta informs, aligns, and inspires its global workforce—while shaping the voice of our most senior leaders. This is a high-impact leadership role at the center of the company—at a defining moment. The AI platform shift is reshaping every company and every industry, and Okta is all-in. That means defining the internal narrative and ensuring our employees understand where we’re going, why it matters, and what it means for them. Why this role is different Okta is making a deliberate choice: to move faster, compete aggressively, and go all-in on becoming the company that secures AI at global scale—the blueprint for the secure agentic enterprise. You’ll define the company’s internal narrative centered on how Okta secures AI and ensure it is consistently and authentically carried by our leadership. You’ll create the drumbeat that reinforces it—turning complex strategy into clear, memorable, and actionable messaging. And you'll make sure that how we communicate internally reflects the same urgency, boldness, and ownership we're asking of every employee. This role isn't for someone who wants to maintain the status quo. It's for someone who sees this moment for what it is: a chance to help lead one of the most consequential platform shifts since the internet and to build the internal narrative that brings an entire company along for the ride.

Requirements

15+ years in internal, corporate, and/or executive communications with a Bachelor's degree or equivalent combination of education and work experience
Proven experience interacting with C-suite leaders
Experience leading communications through large-scale transformation in complex, global organizations
Exceptional storytelling and writing skills—you make the complex simple, clear, and memorable
Strong executive presence and ability to influence at the highest levels
Operational rigor across channels, content, and large-scale events
A modern approach to engagement, channels, and employee experience

Nice To Haves

Experience in technology or SaaS environments preferred

Responsibilities

Lead company-wide communications: Partner with the People team to drive internal communications strategy and execution across major initiatives, including annual priorities, platform evolution, AI transformation, and operating model shifts
Shape the narrative: Translate Okta’s strategy into clear, compelling messaging employees understand and remember
Create the drumbeat: Build a consistent, repeatable cadence that moves beyond one-off announcements
Own channels & content: Oversee internal channels (Slack, intranet, email) and ensure precision in audience targeting and reach
Deliver moments that matter: Lead Company All Hands and executive forums—from narrative through production and delivery
Drive engagement: Design modern, multi-channel strategies that foster dialogue, connection, and understanding
Lead in critical moments: Partner with Corporate Communications on crisis, issues, and high-stakes communications
Ensure internal-first alignment: Eliminate disconnects between internal and external messaging so employees are informed and prepared
Drive clarity at scale: Ensure a small number of critical messages are consistently reinforced across channels and leaders.
Lead and grow a high-performing communications team spanning internal content, channels, and events.
Partner closely with various different business functions including People, GTM, Legal, Security, Product, and executive staff teams.