Director Insurance Sales (58976)

AAA Northeast • North Providence, RI

22d • $132,000 - $170,000 • Onsite

About The Position

AAA Northeast is seeking a Director, Insurance Sales to oversee a team of Sales Managers, focusing on Insurance Sales and New Business Development. The goal of this role is to increase sales and overall sales volume through strong leadership focused on employee growth, development, and engagement. The Director will remain abreast of legislative and competitive advances in the Insurance Industry, provide guidance and leadership to support compliance with regulatory reporting requirements, and ensure the delivery of Five Diamond Service. This role involves designing and implementing new processes, programs, and systems to increase member service and competitive edge.

Requirements

• Bachelor's Degree in Insurance, Business, or related field required or 6-8 years of additional relevant experience required
• 8+ years Insurance Sales experience required
• 6+ years direct leadership required
• Valid P & C License for resident/work state Upon Hire Required
• Valid Life license Upon Hire Required

Nice To Haves

• Master's Degree Insurance, business, or related field preferred
• Professional Tier Insurance designation (ARM, SM, AIS, API, AIC, AU, LUTCF, AAI, AIAF) Upon Hire Preferred
• Completion of Leadership Tier Insurance designation (CPCU, CLU, CIC) strongly Preferred

Responsibilities

• Responsible for managing Insurance Sales and Developing New Business to increase sales and overall sales volume.
• Direct oversight of a team of Sales Managers and their teams of sales agents.
• Promotes a culture of coaching, mentoring, and growth in a growing Insurance Sales organization.
• Oversees the activities of the Insurance sales managers and staff.
• Limits Errors and Omissions exposures by ensuring compliance with standardized procedures.
• Analyzes historical performance, market factors, competitor’s position and accessibility of products to develop procedures, programs and performance measures to achieve sales and service goals.
• Oversees implementation, monitors results, and initiates corrective action.
• Ensures that Club policies and procedures are followed.
• Develops business relationships with existing and prospective Insurance Company representatives.
• Continuously build relationship and maintain interactions with new insurance vendors.
• Schedules regular touchpoints, ensuring sales manager and agent awareness and knowledge of products.
• Creates mutually beneficial marketing schemes and participates in first-level commission structure negotiations.
• Partners with senior leadership to devise new business strategies.
• Oversees the employment process for insurance staff, including hiring, training and performance management.
• Ensures appropriate staffing levels.
• Authorizes personnel and salary actions.
• Recommends performance standards and goals.
• Monitors individual compliance with legal and Insurance licensing requirements, ensuring all Agents are involved in continuous improvement efforts.
• Works with senior leadership to resolve Insurance staffing or service delivery issues.
• Ensures that staff is thoroughly knowledgeable about Insurance products and comply with all related laws, regulations and practices.
• Identifies training needs.
• Resolves member complaints, maintaining goodwill.
• Authorizes exceptions to policies.
• Utilizes all available resources to provide positive alternatives to resolving conflicts and discrepancies.
• Works with MCIC or carrier underwriting staff to obtain approval for exceptions.
• Safeguards Club assets by continually monitoring payment process.
• Makes recommendations to senior leadership team regarding streamlining workflow and creating checks and balances within the system.
• Ensures all sales staff adheres to policies and procedures.
• Responsible for consumer quoting platform workflows, maintenance, and updates.
• Teams with Customer Service, Agency Support, Underwriting and Branch Management to coordinate the internal/external phases of service delivery.
• Keeps stakeholders abreast on policy or procedural changes.
• Keeps abreast of legislative or industry changes that may impact business.
• Analyzes industry trends.
• Reviews trade magazines and Internet articles.
• Makes recommendation to Senior leadership regarding right sizing, advertising, product mix, etc.
• Keeps staff informed of industry changes, agency and company changes, and vendor requirements.

Benefits

• Health Coverage: Medical coverage with employer contributions covering up to 93% of the premium cost, plus dental and vision options.
• Retirement: 6% company match on 401(k) retirement plan contribution, with contributions fully vested and made every pay period
• Paid Time off: 3 weeks’ vacation, 12 holidays, 8 sick days, 48 hours of volunteer time annually
• Additional Perks: Free AAA membership, insurance discounts, travel commission refund, up to $625 in Wellness Incentives, up to $6k in tuition reimbursement, and more!
• Compensation: Competitive base pay, annual bonus opportunities, and for certain roles, additional monthly and/or quarterly incentive compensation.

What This Job Offers

• Job Type: Full-time
• Career Level: Director